Investigations Case Manager
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Job Location:
University Park, IL - USA
Monthly Salary:
$ 56200 - 89600
Posted on:
02-11-2025
Vacancies:
1 Vacancy
Job Summary
APPLICATION INSTRUCTIONS:
CURRENT PENN STATE EMPLOYEE (faculty staff technical service or student) please login to Workday to complete the internal application process. Please do not apply here apply internally through Workday.
CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State please login to Workday to complete the student application process. Please do not apply here apply internally through Workday.
If you are NOT a current employee or student please click Apply and complete the application process for external applicants.
Approval of remote and hybrid work is not guaranteed regardless of work additional information on remote work at Penn State seeNotice to Out of State Applicants.
POSITION SPECIFICS
Responsibilities:
The position will establish consistent and professional case management processes including assigning tasks to completion creating reports based on data within the ethics hotline and reviewing and updating procedures based on local state and federal compliance requirements and University policies standards guidelines best practices and procedures.
The successful candidate will simultaneously manage multiple cases and handle all hotline reports with excellent customer service organization consistency and timeliness. Investigative duties may also include interviewing complainants respondents and witnesses collecting evidence to support reporting and making final recommendations. This position will be responsible for consulting with and establishing strong synergies and partnerships across various units within the University requiring a high degree of personal/professional ethics and confidentiality.
This position will be filled at the Advanced Professional or Intermediate Professional level.
Required Qualifications:
Previous experience conducting investigations and case management
The ability to establish rapport amongst various levels of faculty staff students and outside agencies
Outstanding customer service skills
Excellent verbal and written communication
Exceptional analytical judgement and organization skills
Preferred Qualifications:
Experience managing investigations and a reporting system/hotline in a higher education environment.
MINIMUM EDUCATION WORK EXPERIENCE & REQUIRED CERTIFICATIONS
If filled as Compliance Specialist - Advanced Professional this position requires: Bachelors Degree 3 years of relevant experience; or an equivalent combination of education and experience accepted Required Certifications: None If filled as Compliance Specialist - Intermediate Professional this position requires: Bachelors Degree 1 years of relevant experience; or an equivalent combination of education and experience accepted Required Certifications: NoneBACKGROUND CHECKS/CLEARANCES
This position requires the following clearances in addition to applicable background checks: PA State Police Criminal Background Check PA Child Abuse History Clearance Form and Federal (FBI) Fingerprint Criminal Background Check.Penn State does not sponsor or take over sponsorship of a staff employment Visa. Applicants must be authorized to work in the U.S.
SALARY & BENEFITS
The salary range for this position including all possible grades is $56200.00 - $89600.00.Salary Structure - Information on Penn States salary structure
Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional addition to comprehensive medical dental and vision coverage employees enjoy robust retirement plans and substantial paid time off which includes holidays vacation and sick time. One of the standout benefits is the generous 75% tuition discount available to employees as well as eligible spouses and children. For more detailed information please visit our Benefits Page.
CAMPUS SECURITY CRIME STATISTICS
Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988 Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security such as those concerning alcohol and drug use crime prevention the reporting of crimes sexual assault and other matters. The ASR is available for review here.
EEO IS THE LAW
Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race color religion age sex sexual orientation gender identity national origin disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability please contact .
The Pennsylvania State University is committed to and accountable for advancing equity respect and belonging. We embrace individual uniqueness as well as a culture of belonging that supports equity initiatives leverages the educational and institutional benefits of inclusion in society and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the universitys teaching research and service mission.Required Experience:
Manager
Key Skills
- Project Portfolio Management
- Motivational Interviewing
- HIPAA
- Computer Skills
- Intake Experience
- Lean Six Sigma
- Conflict Management
- Case Management
- Team Management
- Program Development
- Social Work
- Addiction Counseling
About Company
Penn State is a major, public, research-I university serving Pennsylvania and the global community. Learn more about our undergraduate, graduate, and doctoral degree programs.
