Case Manager

Bunbury - Australia

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

$90188 super not for profit salary packaging benefits
Full Time Fixed Term Contract to 30 January 2027 with possibility of extension
Location: Goomburrup (Bunbury) WA 6230
Make a meaningful difference to the lives of Australians in need

Life at Mission Australia

When you join the team at Mission Australia you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values we stand together with anyone who needs us for as long as they need us. Find out more about us and our purpose.

Your Opportunity

Navig8 supports young people aged 14-25 as they transition from state care into independent adulthood. This is an on-site position based in Bunbury and services the South West and Great Southern regions. This role is ideal for someone ready to walk alongside young people during an important turning point of their lives - offering structure practical guidance and support where it counts.

As a Case Manager you will provide hands-on tailored support to help young people build life skills navigate challenges and connect with the right services to thrive independently. Your ability to build trust offer grounded advice and advocate effectively will play a pivotal role in helping them take ownership of their future and break cycles of disadvantage.

Your Key Responsibilities

Respond to referrals from internal and external services conducting phone and face-to-face assessments to determine suitability.
Induct clients into the program clearly explaining service expectations rights and responsibilities.
Deliver structured person-centred case management that keeps young people progressing toward independence.
Facilitate regular case management sessions adapting support to individual cultural needs and strengths.
Assist clients in developing life skills accessing housing education and employment pathways.
Provide flexible outreach support in safe and familiar environments to build connection and engagement.
Maintain clear confidential case records in line with program and privacy requirements.
Strengthen networks and partnerships with government community and Indigenous organisations to support holistic outcomes.

Requirementsfor Success

A relevant degree with significant case management experience in youth work social work or community services.
Demonstrated experience managing a caseload of young people with complex needs.
Strong interpersonal skills to build trust maintain boundaries and guide young people with empathy and confidence.
Knowledge of trauma-informed practice and cultural awareness particularly around Aboriginal culture and community.
Sound judgement and initiative in problem-solving and decision-making.
Strong communication skills - both written and verbal - for reporting planning and record keeping.
Proven time management skills with the ability to stay organised under pressure.
High computer proficiency including Microsoft Office and case management platforms.
Must have a Full driver licence with no restrictions.

Before starting work with us you will need to undertake a national police history check qualifications and referee checks and have a clearance to work with children/vulnerable people.

Your Benefits

To ensure our employees feel valued empowered and celebrated we provide a range of employee benefits including:

Rewarding work every day you know youre making a real difference
Not-for-profit salary packaging reducing your tax (details via AccessPay)
Free external confidential counselling and access to chaplaincy support.
Volunteering opportunities
Extra leave available including an additional public holiday additional annual leave day on your work anniversary and the opportunity to purchase further annual leave.

Our Culture

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.

We prioritise the safety and wellbeing of everyone both within our team and the individuals we serve.

We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender age ethnicity race cultural background disability religion and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So whoever you are if youre skilled and actively support our purpose and values you would be welcome at Mission Australia.

If you live with disability and require support to submit your application please email or visit our Careers page for additional contact details.

We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application please contact us at

How To Apply

To be considered for this opportunity click apply and send your application today!

As a committed Circle Back Initiative employer we will respond to your application.

Applications for this role are shortlisted as received and we are interviewing through the advertising period. Please apply as soon as possible to be considered. Thank you

Required Experience:

Manager

$90188 super not for profit salary packaging benefitsFull Time Fixed Term Contract to 30 January 2027 with possibility of extensionLocation: Goomburrup (Bunbury) WA 6230Make a meaningful difference to the lives of Australians in needLife at Mission AustraliaWhen you join the team at Mission Austra...

$90188 super not for profit salary packaging benefits
Full Time Fixed Term Contract to 30 January 2027 with possibility of extension
Location: Goomburrup (Bunbury) WA 6230
Make a meaningful difference to the lives of Australians in need