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Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.
Targets Global UX team is a group of design research and accessibility practitioners and experts with a passion for improving and innovating our digital experiences for Targets guests team members and partners. Here we pride ourselves on designing tangible inspiring and impactful solutions that serve all aspects of our business and being a part of the team means you will play a critical role for Targets digital experience by increasing ease simplicity value and delight for every touchpoint.
About the role:
As a Director of UX for the Loyalty teamyoull serve a group of about 7 designers and design managers responsible for Targets Loyalty programs and financial products including Circle Circle Card and Circle 360 memberships.
Success for this leader requires the ability to understand Targets priorities and partner with a broad set of stakeholders to establish design & experience direction. Day to day youll ensure your teams have what they need to thrive and deliver great work. This includes operating routines insights design direction partner awareness and a collaborative and inclusive culture.
You will build trust and proactively partner with UX Product Tech & Business stakeholders to set the stage for your team to achieve exceptional outcomes. You are curious ask questions and are driven to connect the dots. As an experienced practitioner within complex highly matrixed organizations you will seek to co-create strategies with cross-functional partners and believe we are better building on each others strengths while ensuring your team delivers high quality craft with efficiency and speed. You are adept at using data to articulate your rationale are a clear communicator can explain recommendations with authority and openness and are comfortable advocating for design with partners and leaders. You have a demonstrated ability to build relationships and create impact through multiple levels of leadership including other Directors Sr. Directors and VPs and can maintain both drive and patience throughout the journey.
As an experienced leader of people you will coach mentor and guide a team of people leaders and ICs helping them to grow and develop new skills while increasing trust transparency and engagement. You have a demonstrated ability to strengthen both your own team and the overall UX organization and can thoughtfully scale your team with the right structures roles and responsibilities. You are comfortable leading through change and ambiguity and building a community of practice in a remote world.
Responsibilities:
Lead with deep expertise in the Loyalty and membership space product knowledge and strategy
Oversee all experiences within a defined product area and collaborate with other groups for seamless experiences
Partner with cross-functional leaders to create the product roadmap in alignment with group and company priorities
Grow the teams ability to create high-quality accessible usable experiences that push Target forward
Evolve the organization composition assembling teams to successfully deliver on cross-area missions
Support the growth of UX managers on the team through 1:1s performance management and other resources
About you:
10 years of experience in UX/digital product design with a strong understanding of the craft of design
Foundational understanding of digital retail businesses
5 years of experience in people leadership with demonstrated experience in hiring leading and coaching high performing cross-geography or remote teams. Experience managing teams of 15 or more a plus
Experience working in large matrixed global or multi-national organizations a plus
Ability to balance short-term and long-term thinking while raising quality and team performance
Proactively identify and resolve issues that may impair the team from meeting strategic business or financial goals
Strong data-driven visual verbal and written story-telling skills with ability to bring partners along
Experience successfully managing many stakeholders through all phases of the design process
Benefits Eligibility
Please paste this url into your preferred browser to learn about benefits eligibility for this role: with Disabilities Act (ADA)In compliance with state and federal laws Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process please reach out to Non-accommodation-related requests such as application follow-ups or technical issues will not be addressed through this channel.
Application deadline is : 11/07/20251234 employees
Target Corporation is an American retail corporation. The eighth-largest retailer in the United States, it is a component of the S&P 500 Index.