Program Manager

Work Schedule

Environmental Conditions

Job Description

At Thermo Fisher Scientific youll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life To enable our customers to make the world healthier cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond by developing solutions for some of the worlds toughest challenges like protecting the environment making sure our food is safe or helping find cures for cancer.

Reports to: Manager. Program Management

Position Summary:

The Program Manager will manage customer projects at our Brisbane facility ensuring smooth execution. Acting as the key liaison for customer projects the Program Manager works closely with subject matter experts across our global network to produce exceptional outcomes. This position necessitates strategic oversight as well as hands-on involvement to accomplish high-quality results.

Key Responsibilities:

Tasks

• Serve as the primary point of contact for customer projects
• Ensure thorough planning of all project activities and effectively manage timelines and budgets in line with contracts
• Report financial progress to leadership accurately
• Drive internal communications within our global network to achieve project objectives
• Support continuous improvement of Program Management systems and processes in a collaborative manner
• Coordinate customer visits and site presentations

Responsibilities

• Maintain positive mutually beneficial customer relationships
• Supervise and deliver customer projects managing both financial and contractual aspects
• Work collaboratively with cross-functional teams to ensure project success
• Report progress against program scope and revenue targets and ensure program profitability through strict scope control
• Effectively manage and communicate project challenges and risks to higher management

Complexity of the Job

The biopharmaceutical industry demands high safety quality and regulatory compliance. Projects are of high value and often under tight timelines requiring efficient and controlled execution to balance customer needs with Thermo Fishers goals.

Frequent Contacts:

Internal

• Lead cross functional customer project teams to deliver on program objectives
• Collaborate with managers supervisors and various department employees
• Work with finance sales and regulatory affairs as needed

External

• Engage with customers and other Patheon sites
• Coordinate with suppliers contractors and authorities as needed

Minimum Requirements/Qualifications:

• Bachelor of Science or equivalent experience required
• Understanding of cGMP desirable
• Strong communication skills and logical approach
• Proficient in MS Project Excel PowerPoint Smartsheets and Word
• At least 5 years of related experience in technical leadership roles typically with over 10 years in the industry

Skills & Attributes

• Strong technical organizational and time management skills
• Proven expertise in program management
• Ability to work in cross-functional environments with strong presentation skills
• Collaborative approach in a fast-paced matrixed environment

Other Job Requirements:

• Adhere to OHS policies and procedures to ensure a safe workplace

Behaviours

• Adaptability: Capable of adjusting to dynamic environments
• Continuous Improvement: Manage lessons learned and encourage team improvement
• Collaborating: Working effectively in a matrixed environment with different collaborators
• Customer Focus: High focus on delivery and understanding customer needs
• Decision Making: Facilitate timely decision making within project teams
• Influencing: Persuade teams to support required changes
• Managing Relations: Build and maintain relationships effectively
• Quality Orientation: Ensure project delivery meets required quality standards

Benefits:

Join our team and take advantage of these great benefits! Apply now to learn more about the full range of benefits we offer.

• Health & Wellbeing:Join a company that prioritizes your health & wellbeing with comprehensive benefits wellness programs and an Employee Assistance Program providing confidential support for personal and work-related issues.
• Flexibility:Balance your work and personal life with flexible arrangements.
• Extra Leave:Benefit from generous leave policies including the option to purchase additional leave paid birthday leave and company paid parental leave.
• Charitable Giving & Volunteering:Make an impact with paid volunteer time to support non-profit organizations that matter to you.
• Learning & Development:Advance your career with access to online courses via Thermo Fisher Scientific University Plus and LinkedIn learning workshops and mentorship programs for continuous learning and skill development.

Thermo Fisher Scientific Australia WGEA Employer of Choice for Gender Equality

Our Mission is to enable our customers to make the world healthier cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 125000 colleagues we share a common set of values - Integrity Intensity Innovation and Involvement - working together to accelerate research solve complex scientific challenges drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific where diverse experiences backgrounds and perspectives are valued.

Apply today!

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race color religion sex sexual orientation gender identity national origin protected veteran status disability or any other legally protected status.