Senior Manager, Quality Assurance

Houston, MS - USA

Yearly Salary: USD 1 - 2

Posted on: 20 days ago

Vacancies: 1 Vacancy

Job Summary

Full-time

Description

Tokyo Gardens Company (TGC) is a Houston-based company providing full-service sushi and Asian food operations in retail stores universities and corporate offices nationwide for over 20 years. Our company is growing rapidly and every team member plays a key role in that growth. Our success is driven by delivering real results for our clients. Its also enabled by our culture which supports personal growth and development fosters an inclusive work culture and rewards innovation and excellence.

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TITLE: Sr. Manager Quality Assurance

Position Description

The Senior Manager Quality Assurance will help lead the companys efforts to uphold the highest standards of food safety quality and regulatory compliance. This role will act as the central connector between internal stakeholders suppliers and regulatory agenciesensuring all operations align with company policies legal requirements and industry best this role you will guide audits manage supplier performance and develop training programs that build robust food safety culture across all teams. The ideal candidate is a confident communicator and an analytical thinker who excels at solving complex problems inspires collaboration and drives meaningful measurable change.

Essential Duties & Responsibilities

Lead communication channels for specific client groups to ensure food safety and regulatory compliance
Effectively articulate and present the companys food safety and quality strategy as it relates to senior management regulatory bodies and customers
Proactively maintain strong relationships with retail clients regulatory agencies and vendor & supplier community
Provide leadership for food safety initiatives guaranteeing adherence to all local state and federal laws and regulations throughout retail manufacturing and supply chain operations
Leverage problem-solving expertise to investigate issues determine root causes and lead the implementation of sustainable improvements across multiple teams. Review trending QA findings identify root cause and take action to resolve issues to prevent recurrence
Conduct routine audits at offsite locations including retail locations 3rd party suppliers warehouses or other relevant locations
Ensure supervisors and chefs are trained compliant and consistent with food safety regulations internal policies and standardized inspection practices
Support new product innovation providing technical knowledge of supplier process capabilities and provide suggestions or alternatives that advance business needs
Collaborate with the operations team on food safety planning for new store openings including facility inspections equipment setup and team training
Proactively develop and provide scientifically sound recommendations that drive innovation to enhance existing programs
Lead and support internal teams to foster a strong company-wide food safety culture
Lead Quality Assurance efforts for all private brand activities collaborating with R&D and Procurement on supplier facility assessments QMS GFSI and sustainability approvals. Manage suppliers and ingredients ensuring labeling and weight compliance
Ensure compliance and maintenance of Quality Manufacturing System (QMS)
Identify and lead major projects across the company related to risk management safety and training initiatives as needed
Other duties and responsibilities as assigned
Travel (up to 35%) by car or plane with overnight stays

Requirements

Bachelors degree in Public Health Environmental Health Microbiology Food Science/Technology or equivalent required masters degree a plus
7 years experience in quality assurance food safety regulatory compliance supply chain or retail manufacturing food service required
Experience in either the Retail Manufacturing Food Service & Supply Chain industries required
1-2 years of leadership or management experience a plus
Ability to define problems collect data establish facts and draw valid conclusions
Highly self-motivated and committed to continuous professional and personal growth
Exceptional communication skills with proven ability to influence inform and build trust at every level of the organization and with external partners
Proven expertise in leading and managing complex cross-departmental projects from inception through successful deployment ensuring adherence to timelines and budget constraints
Ability to convey complex information in a clear accessible manner tailoring communication for executives non-technical staff and multicultural audiences to maximize understanding and impact
Thorough understanding of HACCP principles. Proficient in retail and manufacturing food safety and sanitation practices
Utilize regulatory knowledge and direct experience with USDA FSMA-FDA NOP GFSI and related regulations relevant to fresh and ready to eat food
Deep familiarity with relevant local state and federal food codes (like TFER and FDA Food Code) and the compliance requirements for all sectors

Required Experience:

Senior Manager

Full-timeDescriptionTokyo Gardens Company (TGC) is a Houston-based company providing full-service sushi and Asian food operations in retail stores universities and corporate offices nationwide for over 20 years. Our company is growing rapidly and every team member plays a key role in that growth. Ou...