Chief of Staff
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Job Location:
Cleveland, TN - USA
Monthly Salary:
Not Disclosed
Posted on:
28 days ago
Vacancies:
1 Vacancy
Job Summary
Join the Fun at Arrow International!
Arrow International is the worlds #1 maker of charitable gaming products from pull tabs and bingo paper to cutting-edge electronic gaming systems. Our products power entertainment in social and gaming venues around the globe and were growing fast!
Were building a winning culture thats all about teamwork passion and innovation. At Arrow youre not just another employee youre part of a high-performing team thats redefining fun and giving back to communities. We believe in rewarding your hard work with profit-sharing 401(k) matching great benefits and paid time off including a bonus week every July!
If youre looking for a career thats exciting meaningful and full of opportunity Arrow is the place to be.
We are seeking a Chief of Staff a highly motivated adaptable and trusted business partner to work side-by-side with our COO. This individual will serve as a critical extension of the COO ensuring that strategic priorities are executed operations run smoothly and confidential information is managed with the utmost discretion.
Key Responsibilities
- Trusted Advisor: Serve as a high-level business partner and confidant to the COO offering insight support and professional judgment.
- Meeting Leadership: Be present in all COO meetings taking detailed notes capturing action items and ensuring timely follow-up with stakeholders.
- Proxy & Representation: Represent the COO in meetings when needed draft and respond to emails and manage communications on their behalf.
- Confidential Communication: Handle highly sensitive information with professionalism and discretion.
- Operational & Administrative Support: Oversee scheduling travel calendar coordination and meeting setup (including technology and logistics).
- Execution & Accountability: Track strategic initiatives and ensure follow-through on deliverables and commitments.
- Leadership Development: Build and lead a small support team over time to expand executive operations capacity.
- Board Engagement: Assist in preparation for and eventually participate in Board of Directors meetings.
- Efficiency & Focus: Manage front-end communications and coordination so the COO can concentrate on strategic priorities.
- Bachelors degree required; Masters degree in Business Communications or related field strongly preferred.
- 8 years of experience supporting senior executives (C-suite or VP level) in high-growth or private equitybacked environments.
- Proven success as a Chief of Staff Executive Advisor or similar high-trust partner role.
- Exceptional written and verbal communication skills with the ability to draft edit and present at an executive level.
- Highly adaptable proactive and comfortable operating in a fast-paced environment with shifting priorities.
- Strong organizational and project management skills with meticulous attention to detail.
- Demonstrated ability to manage confidential matters with discretion and build trust quickly.
- Executive presence and ability to influence stakeholders across all levels of the business.
Diversity and Inclusion Statement
At Arrow International we are committed to fostering a diverse and inclusive workplace where all individuals are valued and respected. We believe that embracing our differences makes us stronger more innovative and better positioned to serve our communities. We are proud to be an equal opportunity employer and strive to create an environment where everyone feels welcome supported and empowered to succeed.
Equal Opportunity Statement
Arrow International is an equal opportunity employer. We recruit hire train and promote individuals in all job titles without regard to race color ancestry national origin gender identity or expression sexual orientation marital status religion age results of genetic testing veteran status or physical or mental disabilityexcept where such disability prevents performance of essential job functions and cannot be reasonably accommodated in accordance with applicable laws.
Americans with Disabilities Act (ADA) Statement
Arrow International is committed to complying with the spirit and requirements of the Americans with Disabilities Act (ADA). If you require a reasonable accommodation to complete an application participate in the interview process undergo any pre-employment testing or otherwise take part in the employee selection process please contact us at
Required Experience:
Senior IC
Key Skills
- Compliance Management
- Customer Retention
- Quality Assurance
- Customer Service
- Extensive Knowledge
- Account Management
- Front Office
- Telephone Calls
- Needs Analysis
- Cold calls
- Business Relationships
- Customer Complaints
- Sales Goals
- Sales Process
- New Clients
About Company
World’s largest manufacturer of bingo products, pulltabs, daubers, bingo equipment and hand held and fixed base electronic bingo devices for charity fundraising and social gaming.
