Diesel Technician
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Job Location:
Flagstaff, AZ - USA
Monthly Salary:
Not Disclosed
Posted on:
02-11-2025
Vacancies:
1 Vacancy
Job Summary
Technician Pro
Department: Service
Reports To: Service Manager
Overview
The Pro Technicians main responsibility is to perform high quality maintenance and repairs on International Motors and IC Bus products. The Pro Technicians competencies and continuous improvement of technical knowledge and skills combined with a commercial mindset will ensure high-level performance and customer satisfaction.
Satisfied customers on-time delivery and safety at work are achieved by following defined processes standards and guidelines. A Pro Technician also acts as an improvement coordinator for both people and processes in the workplace. The Pro Technician contributes to customer satisfaction dealer profitability and safety on our roads.
Benefits
Health Insurance
401(k) Retirement Plan
Paid Time Off (PTO)
Competitive Wages
Flexible Scheduling
Key Responsibilities
Prepare for service by reviewing repair orders gathering tools and information and ensuring required parts are at the work bay for efficient repairs.
Perform maintenance and repairs safely and accurately by following established proceduresinspecting vehicles using diagnostics securing parts addressing issues and handling materials properly.
Complete repairs on time by preparing vehicles sourcing parts and information managing deviations returning unused parts cleaning the workspace documenting work and reporting additional issues.
Wrap up service tasks by documenting work in the repair order clocking out completing handovers if needed and preparing the next job.
Mentor colleagues and apprentices by sharing expertise offering hands-on training and providing guidance to build skills and confidence.
Promote safety and compliance by coaching on procedures encouraging safe behavior and ensuring tools and equipment are properly maintained.
Maintain product knowledge of International and IC Bus offerings to support repairs align with business goals and perform duties accurately.
Apply technical expertise in troubleshooting vehicle systems tools and documentation to perform service and repairs independently.
Use software and digital tools to perform diagnostics access repair information manage work orders and improve service efficiency.
Communicate effectively with team members customers and leadership to promote understanding collaboration and positive outcomes.
General Knowledge and Skills You WIll Need
Deliver exceptional service by maintaining consistent communication understanding needs and ensuring a positive solution-oriented experience.
Take proactive action to address challenges identify opportunities and drive continuous improvement without waiting for direction.
Inspire and motivate others by fostering confidence resilience and a shared sense of purpose in a goal-driven environment.
Develop and follow plans to achieve objectives organize group tasks and allocate resources for efficient operations.
Solve routine issues with effective customer-focused and cost-efficient solutions that ensure satisfaction and efficiency.
Collaborate across departments to achieve shared goals and contribute to a positive team-oriented workplace.
Communicate openly and respectfully with all stakeholders to promote active listening clear dialogue and collaborative problem-solving.
Desired Education and Experience
High school education or equivalent
This is not necessarily a list of all the duties responsibilities and requirements associated with this position. While the accountabilities noted herein are intended to be an accurate reflection of the current job the dealership reserves the right to revise the functions andduties as circumstancesdictate. We are an Equal Opportunity Employer.
Required Experience:
IC
Key Skills
- Mechanic Experience
- caterpillar
- Dealership Experience
- Diesel Engine Repair
- Suspension Experience
- Mechanical Knowledge
- Vehicle Maintenance
- Air Brake
- Automotive Diagnostics
- Automotive Repair
- Commercial Driving
- Equipment Repair
About Company
As a family owned company, we value the things that make a family successful: commitment, compassion, hard work, a unified vision, and a desire for each other t...
