Principal Product Manager – Digital Wholesale Experience
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Job Location:
Bellevue, WA - USA
Monthly Salary:
$ 133800 - 241400
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
At T-Mobile we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant employee stock purchase plan 401(k) and access to free year-round money coaches. Thats how were UNSTOPPABLE for our employees!
This is a hybrid work environment with three days in the officeT-Mobile Wholesale is seeking a Principal Product Manager to lead the strategy execution and evolution of our digital experience ecosystem including Your Name Our Wireless and marketplace platforms.
In this pivotal role youll define and execute a vision that enhances customer experience drives adoption and revenue and positions T-Mobile Wholesale for long-term growth through digital innovation.
The ideal candidate is a strategic customer-obsessed product leader who thrives in ambiguity connects strategy to execution and influences at all levels. You bring a blend of commercial acumen data-driven decision-making and digital expertise to deliver measurable impact.
Key Responsibilities
Product Vision Strategy & Leadership
- Own the full product lifecycle from ideation to launch and optimization for digital wholesale products and experiences.
- Develop and drive the product vision strategy and multi-year roadmap aligned with T-Mobile Wholesales growth objectives and OKRs.
- Use customer insights market trends and data to prioritize high-impact features and initiatives.
- Partner across Engineering Design Marketing Analytics and Commercial teams to deliver cohesive revenue-driving experiences.
- Lead business case development financial modeling (ROI NPV) and investment prioritization to maximize customer and business value.
- Present to and influence executive leaders (VP/SVP) to gain alignment and funding for key initiatives.
- Track product performance using KPIs and analytics to guide continuous improvement and long-term success.
Customer Experience & Innovation
- Champion usability design scalability and accessibility across all digital touchpoints.
- Leverage expertise in digital commerce and CX design to create intuitive conversion-driving experiences.
- Explore emerging technologies platforms and business models to fuel innovation and future growth.
- Collaborate with suppliers and external partners to deliver scalable customer-centric digital capabilities.
Product Execution & Delivery
- Manage and prioritize the product backlog based on strategic alignment customer value and ROI.
- Translate strategy into actionable requirements and partner with engineering and design to deliver scalable high-quality solutions.
- Drive experimentation through A/B testing usability research and prototyping to validate and optimize experiences.
- Ensure execution excellence aligned with long-term architecture and platform scalability.
- Lead launch readiness collaborating with Go-To-Market Commercial and Operations teams to drive adoption and performance.
- Resolve production issues and balance short-term delivery with long-term quality and innovation.
- Integrate AI and machine learning capabilities to personalize automate and enhance engagement across customer and partner journeys.
Leadership & Influence
- Mentor and elevate product teams fostering a culture of digital excellence and design maturity.
- Communicate effectively across teams and executives aligning business strategy with technology execution.
- Promote a data-informed culture using insights to measure performance and drive iteration.
Qualifications
Required
- Bachelors degree
- 10 years of relevant product management experience in an agile software development environment
- Proven success leading complex cross-functional digital initiatives from ideation to launch
- Track record of delivering measurable business outcomes (revenue adoption retention satisfaction)
- Strong financial acumen (ROI/NPV modeling business case development)
- Deep understanding of customer experience design digital commerce and scalable platforms
- Exceptional communication and executive influence skills
- Experience operating in fast-paced ambiguous environments with both strategic and hands-on execution
- Strong analytical mindset with expertise in defining and leveraging success metrics
- Experience collaborating with engineering UX analytics and marketing teams
Preferred
- Experience in telecommunications SaaS platforms or digital marketplaces
- Expertise in AI/ML integration personalization or automation
- Masters degree in Business Product Management or a related technical field
- Background in Agile methodologies and scaled product delivery environments
- At least 18 years of age
- Legally authorized to work in the United States
The pay range above is the general base pay range for a successful candidate in the role. The successful candidates actual pay will be based on various factors such as work location qualifications and experience so the actual starting pay will vary within this range.
At T-Mobile employees in regular non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employees eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location T-Mobile our benefits exemplify the spirit of One Team Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases offering medical dental and vision insurance a flexible spending account 401(k) employee stock grants employee stock purchase plan paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave family building benefits back-up care enhanced family support childcare subsidy tuition assistance college coaching short- and long-term disability voluntary AD&D coverage voluntary accident coverage voluntary life insurance voluntary disability insurance and voluntary long-term care insurance. We dont stop there - eligible employees can also receive mobile service & home internet discounts pet insurance and access to commuter and transit programs! To learn about T-Mobiles amazing benefits check out.Never stop growing!
As part of the T-Mobile team you know the Un-carrier doesnt have a corporate ladderits more like a jungle gym of possibilities! We love helping our employees grow in their careers because its that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity youre living our values while investing in your career growthand we applaud it. Youre unstoppable!
T-Mobile USA Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age race ethnicity color religion creed sex sexual orientation gender identity or expression national origin religious affiliation marital status citizenship status veteran status the presence of any physical or mental disability or any other status or characteristic protected by federal state or local law. Discrimination retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process please let us know by emailing or calling 1-. Please note this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
Required Experience:
Staff IC
Key Skills
- Loan Processing
- Sales Experience
- Account Management
- Banking
- Pricing
- Corporate Finance
- Customer Support
- Fair Housing Regulations
- Strategic Planning
- Underwriting
- Sales Management
- Channel Management
About Company
Grow Your Career. Grow With One Join Us #WeAreOne We are driven. We are family. We are One. When you join MobileOne, you join a team of friends who work as hard as they play. You’ll learn how to be a leader, make bank, and most importantly, have fun along the way. With over 200 […] ... View more
