Branch Administrator

Kenosha, WI - USA

Monthly Salary: Not Disclosed

Posted on: 02-11-2025

Vacancies: 1 Vacancy

Job Summary

FUNCTION:
Responsible for organizing and coordinating office operations and procedures to ensure organizational effectiveness and efficiency of employee vendor and customer information.

DUTIES & RESPONSIBILITIES:

Manage all district staffing and recruiting activities
Maintain office supplies and equipment. Coordinate and support general office tasks as needed
Understand SalesForce and Viaseys Database to support your Operation Managers District annually
Human Resources related activities:
- Assist and collect all new and returning employee paperwork
- Assist Human Resources with the recruitment orientation and training of seasonal staff (may require some weekends)
- Assist seasonal staff with electronic onboarding.
Training Safety and Compliance:
- Engage with all safety work rules and regulations to maintain housekeeping standards
- Assist in training and tracking of safety rules and compliance for employees within the district
- Train and administer policies and procedures
  - Make sure binders and sign in sheets are updated and loaded annually into the required binders
- Assist in coordination and scheduling of district required training in and out of the season
Operations Related activities:
- Pre-Season review and photography
- Blizzard U participation and training
  - Night and weekend hours
- Update route books customer scopes and maps
- Load storm data and paperwork post storm into shared files
- Post Season review and photography
  - Loading of pictures and inspection data into Post Season Cases
- Pulling of stakes
- Assisting in MM breakdown and recovery
- Heavily involved in recruiting of seasonal and sub staff
  - Represent the company at job fairs school and community events
  - Screening of candidates in support of the OMs for seasonal staff recruitment
  - Conducting interviews in Spanish
Sales related activities:
- Sales prospecting in the field
- Appointment setting
- Cold calling weekly in the summer
- Call block day with sales team
- Measuring prospective sites when necessary
- Cleaning up data within Salesforce
- Participate in Sales Blitzes
Fleet related activities:
- Asset/Parts tracking and accountability
- Invoice flow
- DVIR organization
Customer Service:
- Heavily involved in Service Case flow and completion
- Cover customer service when necessary
Finance:
- A/R Activities
  - Ability to contact customers and communicate open aging
  - Pull invoicing out of NetSuite and email to customer
- NetSuite have basic knowledge and understanding
  - Ability to pull and email invoices
- Insurance/COI requests as needed
POC and process external and internal mail / email / packages timely
Support GM in general office tasks (supplies meetings coordination etc.)
Subcontractor Agreements; creation and processing
Subcontractor compliance; W9 COI etc.

QUALIFICATIONS:

High school diploma or G.E.D. equivalent
Proficient in use of general office equipment (fax and copy machine)
Proficient in Microsoft Office (i.e. Word Excel Outlook)
Discretion and trustworthiness due to access and assistance with confidential information
Excellent communication time management and organizational skills

BENEFITS:

Competitive salary based on experience
Medical dental and vision insurance benefits
Company-sponsored Group Term Life & Short-Term Disability insurance
401k retirement plan with company match
Paid vacation and holidays

Winter Services is an equal opportunity employer that takes pride in creating a diverse and inclusive workplace. The company complies with all applicable federal state and local fair employment practices law. Winter Services strictly prohibits and does not tolerate discrimination against employees applicants or any other covered persons because of age race religion color creed disability familial status sex (including pregnancy childbirth breastfeeding and related medical conditions) sexual orientation gender gender expression gender identity genetic information marital status national origin ancestry veteran or military status or any other characteristic protected by federal state or local law.

Required Experience:

Manager

FUNCTION:Responsible for organizing and coordinating office operations and procedures to ensure organizational effectiveness and efficiency of employee vendor and customer information.DUTIES & RESPONSIBILITIES:Manage all district staffing and recruiting activitiesMaintain office supplies and equipme...

Manage all district staffing and recruiting activities
Maintain office supplies and equipment. Coordinate and support general office tasks as needed
Understand SalesForce and Viaseys Database to support your Operation Managers District annually
Human Resources related activities:
- Assist and collect all new and returning employee paperwork
- Assist Human Resources with the recruitment orientation and training of seasonal staff (may require some weekends)
- Assist seasonal staff with electronic onboarding.
Training Safety and Compliance:
- Engage with all safety work rules and regulations to maintain housekeeping standards
- Assist in training and tracking of safety rules and compliance for employees within the district
- Train and administer policies and procedures
  - Make sure binders and sign in sheets are updated and loaded annually into the required binders
- Assist in coordination and scheduling of district required training in and out of the season
Operations Related activities:
- Pre-Season review and photography
- Blizzard U participation and training
  - Night and weekend hours
- Update route books customer scopes and maps
- Load storm data and paperwork post storm into shared files
- Post Season review and photography
  - Loading of pictures and inspection data into Post Season Cases
- Pulling of stakes
- Assisting in MM breakdown and recovery
- Heavily involved in recruiting of seasonal and sub staff
  - Represent the company at job fairs school and community events
  - Screening of candidates in support of the OMs for seasonal staff recruitment
  - Conducting interviews in Spanish
Sales related activities:
- Sales prospecting in the field
- Appointment setting
- Cold calling weekly in the summer
- Call block day with sales team
- Measuring prospective sites when necessary
- Cleaning up data within Salesforce
- Participate in Sales Blitzes
Fleet related activities:
- Asset/Parts tracking and accountability
- Invoice flow
- DVIR organization
Customer Service:
- Heavily involved in Service Case flow and completion
- Cover customer service when necessary
Finance:
- A/R Activities
  - Ability to contact customers and communicate open aging
  - Pull invoicing out of NetSuite and email to customer
- NetSuite have basic knowledge and understanding
  - Ability to pull and email invoices
- Insurance/COI requests as needed
POC and process external and internal mail / email / packages timely
Support GM in general office tasks (supplies meetings coordination etc.)
Subcontractor Agreements; creation and processing
Subcontractor compliance; W9 COI etc.

QUALIFICATIONS:

High school diploma or G.E.D. equivalent
Proficient in use of general office equipment (fax and copy machine)
Proficient in Microsoft Office (i.e. Word Excel Outlook)
Discretion and trustworthiness due to access and assistance with confidential information
Excellent communication time management and organizational skills