Homeless Initiatives Program Aide

Posting Date

Application Deadline

Pay Range

Job Type

Department

About the Position

Are you eager to help create meaningful change for those experiencing homelessness in Maricopa County

As the Homeless Initiatives Program Aide youd be involved in two primary roles: supports provision services for clients experiencing homeless who are engaging with county programs and supporting administrative and data reporting functions of the Hand in Hand program in order to best to serve clients experiencing homeless. This position will work directly with clients and will have opportunities to work with a wide array of stakeholders to build a successful program.

About the Senior Services and Community Resilience Division

The Senior Services and Community Resilience Division works to provide housing stability for our most vulnerable residents. We work with older residents and individuals with disabilities to help them remain safely in their existing home setting. The division also prevents eviction for low-income families and individuals by providing crisis services. Additionally we support those experiencing homelessness through street outreach and shelter services. Our mission is accomplished by working in close partnership with many service providers to across the County to ensure people can stay housed and that homelessness is rare brief and nonrecurring.

About the Department of Human Services

The Maricopa County Human Services Department (HSD) builds resiliency in the community and promotes the well-being of County residents experiencing adversity through a variety of programs and services to help people and families thrive. These opportunities include early childhood education housing homeownership independent living services for seniors and adults with disabilities career development for job seekers with barriers to employment crisis rental and utility assistance and support for people experiencing homelessness. HSD is committed to delivering innovative and comprehensive services in a collaborative approach that preserves dignity promotes respect and facilitates social and economic mobility

In 2025 the Human Services Department was the proud recipient of 23 Achievement Awards from the National Association of Counties (NACo) highlighting the Departments commitment to providing support for low-income and at-risk communities. Maricopa County Human Services was honored for a wide variety of programs showcasing their valuable work including Regional Solutions to Homelessness in Rural and Underserved Communities Pathway to Rapid Reemployment Tonopah Fire Station Improvements Refugee Relocation Assistance Program Early Education Divisions EVIT Expanded Partnership and several other initiatives.

Join our team and unlock your potential!

Proud to Offer

• Work with a greater purpose

• Tuition reimbursement

• Exceptional work-life balance with hybrid and alternative work schedule options

• Opportunities for growth and development within Maricopa County

• Low-cost high-value healthcare for you and your qualifying dependents

• Child care benefits including access to our on-site center Maricopa County Kids Club dedicated to serving Maricopa County families exclusively

• Paid vacation sick time and parental leave

• Extensive wellness program including healthcare premium discounts

• Maricopa County participates in the Arizona State Retirement System. This defined retirement benefit requires a 12% monthly contribution rate and includes a 100% employer match on Day 1

• Learn more at Work With Us Maricopa County AZ

We Require

• Two years of experience providing direct services to individuals or families experiencing homelessness

• Associates degree in Psychology Social Services or a related field

• A combination of post-secondary education andjob-related experience may substitute for the education requirement on a year-for-year basis.

Other Requirements

• Must currently possess or have the ability to obtain a valid Arizona drivers license by the time of hire

• Must possess or have the ability to obtain and maintain a Level 1 Arizona Department of Public Safety Fingerprint Clearance Card

We Also Value

• English/Spanish Bilingual

• One year of experience providing street outreach services

• Persons with lived experience of homelessness

Job Contributions

• Assist program coordinator in assessment of and regional response to encampments including integration of regional support services for clients transitioning out of unsheltered homelessness

• Assist program coordinator in the preparation and facilitation of regional collaborative efforts such as encampment engagement events service connections for clients and technical assistance for service providers

• As needed respond to the needs of clients accessing care through Maricopa County Human Services Department who may benefit from Hand in Hand or other available resources in SSCRD

• Scribe relevant notes objectives and resources from ongoing meetings with internal and external Hand in Hand collaborators subrecipients and contractors; share with affiliated providers afterward for sustained engagement in regional outreach services

• Process referrals for outreach services including the administration and tracking of emergency financial assistance and associated documentation

• Administer necessary changes to templates forms presentations and online platforms used to conduct Hand in Hand services training materials and service improvement

• Inform the development of goals objectives and measures for the Countys homelessness initiatives based on provider feedback and experience in the position

• Support the coordination of the annual Point in Time Count for the County

• Regularly review client-level data public/partner referrals and databases for clerical errors supporting the maintenance of tracking systems and software including HMIS ESRI Power Automate Survey123 and Dynamics

• As needed attend regional homelessness subcommittees groups and organizations in Maricopa County as designated by the Homeless Program Manager

Working Conditions

• Position based in an office environment but will require travel to and from various locations within the County throughout the scheduled workday subject to County policies regarding the use of County or private vehicles used on County business.

Selection Procedure

• Only the most qualified candidates will be considered

• Consideration will only be given to candidates who submit online applications

• Candidates will be contacted primarily through email and their Workday online application profile

• Must pass a pre-employment background and/or fingerprint investigation as required by statute or policy including drug and alcohol testing requirements for positions designated as safety-sensitive

Maricopa County is an equal opportunity employer.

Apply Now!