• Coordinate effectively across diverse domain teams such as Network Engineering IT OSS/BSS Frontend Backend Middleware Telemetry Operations Security Vendors and Customer-Facing Platforms to ensure seamless service delivery scalability and operational efficiency.
• Conduct solution definition sessions with all impacted component teams to review upcoming feature development and walk through the associated solution architecture ensuring alignment and clarity across teams
• Engage cross domain delivery teams to manage inter and intra domain dependencies manage critical paths for deliveries risk identification and management for final delivery system integration production deployment and end customer acceptance.
• Support troubleshooting and resolve integration and field issues across systems and platforms with the corresponding teams.
• Maintain comprehensive documentation of integration processes configurations and workflows.

• Strong domain knowledge in DOCSIS Fiber CPEs Device Management LAN/WAN and IPv4/IPv6
• Practical experience or understanding of network test tools traffic analysers performance and stability testing.
• Proven expertise in network troubleshooting and root cause analysis.
• Familiarity with network management systems provisioning tools and monitoring platforms.
• Excellent problem-solving communication and stakeholder management skills.

• Strong knowledge of IP networking for setup configuration and troubleshooting of in-home devices and services.
• Demonstrated ability to deliver high-quality results in a fast-paced dynamic and business-focused environment.
• Experience working in Agile/Scrum methodologies ideally within a DevOps-driven environment experience with Atlassian software tools for teamwork and project management

• High analytical skills
• A high degree of initiative and flexibility
• High customer orientation
• High quality awareness
• Excellent verbal and written communication skills

About Infosys
Infosys is a global leader in next-generation digital services and consulting. We enable clients in 56 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises we expertly steer our clients through the many next of their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills expertise and ideas from our innovation ecosystem.
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All aspects of employment at Infosys are based on merit competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer