Rental Sales & Operations Coordinator
About RWC Group
RWC Group is a premier Commercial Truck & Bus Dealership with20 locations across 5 states (AZ CA OR WA AK). We proudly represent powerhouse brands likeInternational Trucks Isuzu Hino IC Bus KalmarOttawa Cummins and Allison Transmission. Family-owned and operated were built on ambition grit and a relentless drive to keep fleets moving and a refusal to settle for average.
Overview
We are seeking a versatile and detail-orientedRental Sales & Operations Coordinatorto manage a dual-focus role. This position is a perfect blend of direct customer engagement and essential administrative functions. Youll spend half your time actively promoting our rental services and building customer relationships and the other half ensuring all operations run smoothly and efficiently.
Benefits
Health Insurance
401(k) Retirement Plan
Paid Time Off (PTO)
Competitive Wages
Flexible Scheduling
Sales & Customer Service
- Customer Engagement:Serve as the primary point of contact for rental inquiries via phone email and in person providing expert guidance on vehicle selection features and rental options.
- Business Development:Proactively identify and pursue new commercial rental accounts and grow our existing customer base through prospecting cold calling and networking.
- Relationship Management:Consult with clients before during and after sales to resolve problems and provide ongoing support fostering long-term relationships and repeat business.
- Market Awareness:Monitor market conditions and competitor pricing to help develop effective pricing strategies.
Administration & Operations Support
- Rental Administration:Coordinate the entire rental process from initial inquiry to final equipment return ensuring a seamless experience.
- Documentation & Accuracy:Prepare review and process all necessary rental agreements contracts and invoices with meticulous attention to detail.
- Fleet Maintenance Coordination:Work closely with the maintenance team to track vehicle status schedule maintenance and ensure the fleet is clean safe and ready for rental.
- Rental Billing: Prepare rental invoices for customers ensuring accuracy and timeliness.
Desired Education and Experience
- High School diploma or higher; advanced education or technical certifications in business sales or automotive/truck maintenance preferred.
- Relevant industry experience preferredin dealership operations rental/fleet management or service leadership roles.
- Valid Drivers License
This is not necessarily a list of all the duties responsibilities and requirements associated with this position. While the accountability noted herein are intended to be an accurate reflection of the current job the dealership reserves the right to revise the functions andduties as circumstancesdictate. We are an Equal Opportunity Employer.
Required Experience:
IC
Rental Sales & Operations CoordinatorAbout RWC GroupRWC Group is a premier Commercial Truck & Bus Dealership with20 locations across 5 states (AZ CA OR WA AK). We proudly represent powerhouse brands likeInternational Trucks Isuzu Hino IC Bus KalmarOttawa Cummins and Allison Transmission. Family-owne...
Rental Sales & Operations Coordinator
About RWC Group
RWC Group is a premier Commercial Truck & Bus Dealership with20 locations across 5 states (AZ CA OR WA AK). We proudly represent powerhouse brands likeInternational Trucks Isuzu Hino IC Bus KalmarOttawa Cummins and Allison Transmission. Family-owned and operated were built on ambition grit and a relentless drive to keep fleets moving and a refusal to settle for average.
Overview
We are seeking a versatile and detail-orientedRental Sales & Operations Coordinatorto manage a dual-focus role. This position is a perfect blend of direct customer engagement and essential administrative functions. Youll spend half your time actively promoting our rental services and building customer relationships and the other half ensuring all operations run smoothly and efficiently.
Benefits
Health Insurance
401(k) Retirement Plan
Paid Time Off (PTO)
Competitive Wages
Flexible Scheduling
Sales & Customer Service
- Customer Engagement:Serve as the primary point of contact for rental inquiries via phone email and in person providing expert guidance on vehicle selection features and rental options.
- Business Development:Proactively identify and pursue new commercial rental accounts and grow our existing customer base through prospecting cold calling and networking.
- Relationship Management:Consult with clients before during and after sales to resolve problems and provide ongoing support fostering long-term relationships and repeat business.
- Market Awareness:Monitor market conditions and competitor pricing to help develop effective pricing strategies.
Administration & Operations Support
- Rental Administration:Coordinate the entire rental process from initial inquiry to final equipment return ensuring a seamless experience.
- Documentation & Accuracy:Prepare review and process all necessary rental agreements contracts and invoices with meticulous attention to detail.
- Fleet Maintenance Coordination:Work closely with the maintenance team to track vehicle status schedule maintenance and ensure the fleet is clean safe and ready for rental.
- Rental Billing: Prepare rental invoices for customers ensuring accuracy and timeliness.
Desired Education and Experience
- High School diploma or higher; advanced education or technical certifications in business sales or automotive/truck maintenance preferred.
- Relevant industry experience preferredin dealership operations rental/fleet management or service leadership roles.
- Valid Drivers License
This is not necessarily a list of all the duties responsibilities and requirements associated with this position. While the accountability noted herein are intended to be an accurate reflection of the current job the dealership reserves the right to revise the functions andduties as circumstancesdictate. We are an Equal Opportunity Employer.
Required Experience:
IC
View more
View less