Sales Development Manager (Hybrid 2 days per week in our Markham office)
Quadient is looking for a hands-on people-first Sales Development Manager to lead our NORAM SMB Financial Automation SDR team. This team drives qualified pipeline for Quadients AP and AR automation solutions across SMB and mid-market segments through inbound outbound and account-based strategies.
In this role youll manage day-to-day execution coach SDRs to peak performance and collaborate cross-functionally to ensure alignment on territory campaign and qualification strategy.
This isnt just a tactical leadership role its an opportunity to inspire develop and grow talent. Youll bring structure clarity and motivation to the team fostering a culture built on curiosity accountability and results.
Who You Are
A passionate coach who loves helping people grow
Known for spotting potential providing actionable feedback and fostering career development
Process-oriented bringing consistency and structure to outreach qualification and follow-up
Data-driven and analytical using insights to identify performance gaps
Collaborative and trusted by Sales Marketing and Operations teams
Motivational leader who knows how to keep remote and hybrid teams engaged
Empathetic energetic and driven with high expectations and strong integrity
Key Responsibilities
Lead coach and develop a high-performing team of SDRs supporting SMB and MM Financial Automation in NORAM
Drive execution across inbound outbound and ABM motions
Provide one-on-one coaching and development to help SDRs grow and achieve goals
Implement scalable personalization frameworks to enhance outreach effectiveness
Partner with Sales on territory alignment and opportunity management
Collaborate with Marketing and Demand Generation on campaigns and insights
Reinforce adoption of cadences playbooks and sales enablement tools
Leverage data and reporting to track activity conversion and pipeline performance
Partner with Global SDR Operations and AI Program Managers to ensure team readiness on new automation tools
Promote continuous learning and contribute to structured onboarding and training programs
Qualifications
4 years of B2B Sales Development experience
12 years managing SDRs or team leads
Proven ability to coach and develop top-performing teams
Strong process and operational discipline
Experience driving pipeline through outbound inbound and ABM programs
Skilled with tools like Salesforce Salesloft (or similar) LinkedIn Navigator Orum Gong and interested in AI-driven tools
Excellent communicator and collaborator
Experience in SaaS automation or financial technology is a plus
This position has a salary range of $85000.00 -$105000.00 CAD.
Quadient CXM Canada Inc. and Quadient Canada Ltd. have standard ranges for all Canadian - based roles based on function level and scope which are benchmarked against companies of similar size and growth-stage. To provide greater transparency to candidates we share these targets on all job postings. Final salary offers are determined by multiple factors which may include (but are not limited to) geographic location and candidate experience and expertise. As such they may vary from the ranges listed.
Ready to lead the way Apply now.
Rewards & Benefits
Flexible Work: Hybrid model for balance and connection
Endless Learning: 24/7 access to global learning opportunities
Inclusive Community: Join Empowered Communities and our Philanthropy program
Comprehensive Rewards: Competitive Total Rewards including wellness and referral programs
Mental Health Support: Complimentary employee assistance program
Smart Work at Quadient
Our Smart Work approach fosters connection collaboration and innovation whether you work on-site hybrid or remote. Youll join a people-first community that thrives on teamwork and shared success.
Be Yourself at Quadient
At Quadient our values Empowerment Passion Inspiration and Community (EPIC) guide everything we do. Were a diverse team united by purpose embracing every perspective and voice.
If you need reasonable accommodations during the application or interview process please reach out to .
Ready to lead the way Apply now and help us connect people processes and purpose.
Required Experience:
Manager
Quadient is the driving force behind the world’s most meaningful customer experiences. We help organizations build powerful connections with their customers.