Location
Omni Mount Washington Resort & Spa
As grand as the history behind it the Omni Mount Washington Resort & Spa located in Bretton Woods New Hampshire is gracious in ambiance and generous in amenities. A favorite New England retreat of presidents poets and celebrities the hotel delights every sense with enchanting music refined dining and luxurious décor.
Omni Mount Washington Resort & Spas associates enjoy a dynamic and exciting work environment comprehensive training and mentoring along with the pride that comes from working for a company with a reputation for exceptional service. The Omni Mount Washington Resort & Spa is committed to serve our associates and nurture their growth. We embody a culture of respect gratitude and empowerment each day. If you are a friendly motivated person with a passion to serve others the Omni Mount Washington Resort & Spa may be your perfect match.
Job Description
Join Our Team!
Associate Benefits:
- Discounted lift tickets for friends and family
- 25% off resort amenities including retail food spa etc.
- Travel discounts to other Omni locations theme parks preferred access tickets national retailer discounts
- Free golf during the summer season
- Excellent training and professional development
- Full-time positions eligible for full benefits package including Medical Dental Vision telemedicine EAP ST & LT disability
- Leadership development programs diversity and inclusion programs work life balance
Responsibilities
- Guide tours in a safe and professional manner while engaging guests and providing an informative experience about the area and its surroundings.
- Ensure guests enjoy safe positive and enriching experiences that exceed their expectations.
- Demonstrate and teach guests in the use of any safety equipment.
- Ensure the correct fit adjustment and use of equipment before and during activity participation and ensure all safety rules are followed.
- Complete daily opening and closing inspections and conducting ongoing inspections of all safety gear and equipment.
- Report any equipment safety hazards and malfunctions to a supervisor.
- Complete daily written inspection logs and equipment logs.
- Provide exceptional customer service through patience and sensitivity to guest fears and concerns.
- Maintain a professional attitude regarding conversations and interactions with guests keeping in mind all aspects of diversity and harassment training.
Qualifications
- Experience as a naturalist or outdoor recreation guide preferred.
- Must be at least 18 years old.
- Previous rock climbing experience preferred for guiding Canopy Tours and West Wall Climbs.
- All Canopy Guides must successfully complete a 2 week training course.
- All Fly Fishing Guides must have a valid State of New Hampshire Guide certification.
- Strong leadership and teaching skills.
- Ability and comfort working at heights of 200 feet.
- Strong organizational skills with ability to multi-task within a fast-paced environment.
- Flexible schedule is preferred and willingness to work on-call as needed.
- First aid qualifications are considered an asset.
- Must be able to meet the physical requirements of the job including restrictions for each activity.
- Ability to effectively communicate with guests and be reliable and able to work with minimal supervision.
- Adventure Guides are required to work in all kinds of weather and perform their duties regardless of weather conditions
LocationOmni Mount Washington Resort & SpaAs grand as the history behind it the Omni Mount Washington Resort & Spa located in Bretton Woods New Hampshire is gracious in ambiance and generous in amenities. A favorite New England retreat of presidents poets and celebrities the hotel delights every sen...
Location
Omni Mount Washington Resort & Spa
As grand as the history behind it the Omni Mount Washington Resort & Spa located in Bretton Woods New Hampshire is gracious in ambiance and generous in amenities. A favorite New England retreat of presidents poets and celebrities the hotel delights every sense with enchanting music refined dining and luxurious décor.
Omni Mount Washington Resort & Spas associates enjoy a dynamic and exciting work environment comprehensive training and mentoring along with the pride that comes from working for a company with a reputation for exceptional service. The Omni Mount Washington Resort & Spa is committed to serve our associates and nurture their growth. We embody a culture of respect gratitude and empowerment each day. If you are a friendly motivated person with a passion to serve others the Omni Mount Washington Resort & Spa may be your perfect match.
Job Description
Join Our Team!
Associate Benefits:
- Discounted lift tickets for friends and family
- 25% off resort amenities including retail food spa etc.
- Travel discounts to other Omni locations theme parks preferred access tickets national retailer discounts
- Free golf during the summer season
- Excellent training and professional development
- Full-time positions eligible for full benefits package including Medical Dental Vision telemedicine EAP ST & LT disability
- Leadership development programs diversity and inclusion programs work life balance
Responsibilities
- Guide tours in a safe and professional manner while engaging guests and providing an informative experience about the area and its surroundings.
- Ensure guests enjoy safe positive and enriching experiences that exceed their expectations.
- Demonstrate and teach guests in the use of any safety equipment.
- Ensure the correct fit adjustment and use of equipment before and during activity participation and ensure all safety rules are followed.
- Complete daily opening and closing inspections and conducting ongoing inspections of all safety gear and equipment.
- Report any equipment safety hazards and malfunctions to a supervisor.
- Complete daily written inspection logs and equipment logs.
- Provide exceptional customer service through patience and sensitivity to guest fears and concerns.
- Maintain a professional attitude regarding conversations and interactions with guests keeping in mind all aspects of diversity and harassment training.
Qualifications
- Experience as a naturalist or outdoor recreation guide preferred.
- Must be at least 18 years old.
- Previous rock climbing experience preferred for guiding Canopy Tours and West Wall Climbs.
- All Canopy Guides must successfully complete a 2 week training course.
- All Fly Fishing Guides must have a valid State of New Hampshire Guide certification.
- Strong leadership and teaching skills.
- Ability and comfort working at heights of 200 feet.
- Strong organizational skills with ability to multi-task within a fast-paced environment.
- Flexible schedule is preferred and willingness to work on-call as needed.
- First aid qualifications are considered an asset.
- Must be able to meet the physical requirements of the job including restrictions for each activity.
- Ability to effectively communicate with guests and be reliable and able to work with minimal supervision.
- Adventure Guides are required to work in all kinds of weather and perform their duties regardless of weather conditions
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