Customer Service Representative
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Job Location:
Monthly Salary:
Experience Required:
Posted on:
01-11-2025
Vacancies:
1 Vacancy
Job Summary
Key Responsibilities
Respond promptly to service requests and provide solutions that meet client expectations with professionalism.
Monitor and maintain supply levels at client locations ensuring readiness for ongoing operations.
Support supply chain and device inventory management under your supervisors guidance.
Monitor equipment performance and coordinate preventative maintenance.
Deliver high-quality service that fosters trust and long-term relationships with clients.
Requirements
Basic Qualifications
High school diploma or equivalent.
Strong customer service organizational and time management skills.
Excellent communication and interpersonal abilities.
Technically inclined with the ability to learn new systems and processes quickly.
Reliable transportation and willingness to travel between client sites (mileage reimbursed).
Preferred Qualifications
Experience with print copy scan and fax devices.
3 years of experience in a B2B service or technology support role.
Professional certifications such as A or Network are a plus.
Familiarity with network infrastructure and related software applications.
Benefits
What We Offer
Competitive compensation and mileage reimbursement.
Opportunities for professional development and certification support.
A collaborative inclusive and growth-oriented work environment.
Required Skills:
Preferred Qualifications 1 years of experience with a B2B service provider (optional) Relevant professional certifications (e.g. ITF A Network Security) Additional Information A reliable personal vehicle is required for this role Mileage reimbursement will be provided
Company Industry
IT Services and IT Consulting
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
