Manager, Digital Services
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Job Location:
Orlando, FL - USA
Monthly Salary:
$ 57000 - 65000
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Who We Are
We are Tennis! The USTA (United States Tennis Association) is the national governing body for the sport of tennis and the leader in promoting and developing the sports growth on every level in the United States from local communities to the crown jewel of the professional game the US Open.
Why Work for the USTA
We are a passionate team of staff and volunteers focused on growing the sport of tennis and making it accessible to all. We are committed to removing barriers and creating opportunities for ALL to participate. Dont know tennis Dont worry you can still find yourself in the game!
The Role
Manage the ongoing strategies tactics and application of NTRP; manage the strategic development tactical execution and day-to-day operations of NTRP and USTA rankings to ensure USTA Competition Data Products provide players with an equitable reliable measure of competitive ability.
NTRP
- Drive the strategic development and comprehensive testing of NTRP policies methodologies and algorithm updates.
- Manage the NTRP rating run and publishing process including related activities with Active USTA and the ratings team.
- Serve as a key consultant and SME on NTRP collaborating with cross-functional teams to put NTRP in a position of 35x35 growth.
- Support researching and responding to player and staff rating inquiries and appeals.
- Lead NTRP operations team and serve as staff member to NTRP Advisory Committee
Rankings
- Oversee the application of USTA rankings for adult junior and wheelchair tournaments.
- Monitor and analyze the accuracy of USTA rankings including updates to the ranking guidelines and calculations.
- Serve as the subject matter expert on various cross-functional teams involved with the application of USTA ranking systems.
- Manage the USTA ranking system and enhancements including the final ranking process and applicable ranking updates.
- Develop a ranking education strategy to inform providers and players and drive desired engagement from parents players and staff.
WTN
- Support key WTN projects and tasks focused on enhancing the accuracy and driving wider adoption of the rating system.
This position is designated as hybrid/flex in Orlando and may allow for both remote and on-site work. Any such position must meet the current USTA hybrid/flex requirements as updated from time to time. Please consult HR for the most current policy. This position is considered exempt
Who You Are
- Previous experience with rankings and ratings including technical maintenance enhancement and product strategy
- College degree or equivalent experience
- Identifiable tennis background
- High-level computer systems knowledge including development standards and processes with specific experience with testing and QA
- Proficiency in advanced mathematics
- Excellent computer skills
- Excellent verbal written and interpersonal communication skills
- Detail oriented
What We Offer
At the USTA we know people are our most important asset. For this reason we offer a comprehensive benefits package designed to meet the needs of a diverse workforce!
- Flexibility:Our Hybrid with Flexibility approach combines a balance of remote working with in-office collaboration to spark teamwork and creativity.
- Comprehensive benefits designed to meet your unique needs:Medical dental vision access to doctors virtually a flexible spending account to manage your health and dependent care expenses and life and disability insurance are a small part of our offerings.
- Time to recharge and energize:Generous paid time off policy - including vacation sick personal and paid holidays parental leave and a paid winter recess.
- Plan for your future financially and professionally:401(k) with employer matching (up to 3%) promotional and growth opportunities Learning and Development programs to learn on the job and up to $5000 for tuition reimbursement.
- Mental and emotional wellness: Resources for overall well-being including mental health and meditation benefits.
- Other cool perks:A personalized health management program pet insurance commuter benefits identity theft protection discounts with our network of partners and fun events are just a few of the optional benefits available.
The expected range for the base salary for this position is $57000 - 65000. This range does not include any additional pay or benefits for which a person may qualify. The actual base salary offered is determined by several variables including as appropriate the applicants qualifications for the position the years of relevant experience their unique skills and the location from which they will be performing the job.
Come One Come All
We strongly encourage you to apply if youre interested; wed love to learn how you can serve our team with your unique experience!
USTA is dedicated to providing equal employment opportunities for all individuals regardless of age disability national origin race color religion sex sexual orientation gender gender identity or expression pregnancy veteran status marital status family status alienage or citizenship status creed genetic information or any other status protected by applicable federal state or local law.
Required Experience:
Manager
Key Skills
- User Interface
- Competitive Analysis
- New Technologies
- Business developments
- Communication
- Content Management System
- Market Research
- Internet
- Youtube
- Digital Assets
- Digital strategy
- Social Channels
- Digital Forensics
- A/B Testing
- Analytics
About Company
USTA offers tennis play opportunities for competitive and recreational players. Find tennis events, tournaments and programs near you and get involved today!
