Policy & Quality Assurance Officer

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profile Job Location:

Toronto - Canada

profile Yearly Salary: CAD 64319 - 74563
Posted on: 01-11-2025
Vacancies: 1 Vacancy

Job Summary

Policy & Quality Assurance Officer

Job Title:Policy & Quality Assurance Officer
Status: Regular Full-Time (37.5 hours per week)
Position Level: Level 7
Hiring Range: $64319.52 - $74563.95 annually
Salary Range:$64319.52 - $86440.05 annually
Job location:Strategy Policy & Quality Assurance Division (Hybrid - Remote/32 Heath Street West Toronto)


A little about us

Hi were Mothercraft and were so excited to meetyou!

Fornearly a century weve been a trailblazer in promoting healthy childdevelopment and supporting families in our community. Were dedicated toexcellence and constantly exploring innovative concepts and ideas related tochild care and education.

Ourapproach is grounded in the latest research which guides every aspect of ourwork. This includes everything from our high-quality child care and enrichmentprograms to our specialized services for children and families with uniqueneeds and our comprehensive training programs for childcare providers andother professionals.

AtMothercraft we celebrate diversity and strive to cultivate a warm andinclusive environment that welcomes everyone. Join us in our mission to helpchildren thrive and families flourish!

A little about our Strategy Policy & Quality Assurance Division

The Strategy Policy & QualityAssurance (SPQA) Division provides leadership to all aspects of Mothercraftsambitious 10-year strategic plan Vision2031. This includes thedevelopment of implementation plans oversight of data collection andevaluation activities and responsibility for measuring and reporting progressto the Board of Directors and stakeholders. The Division oversees the ongoingreview of existing policies development of new policies and ensures compliancewith the regulatory requirements of Mothercrafts various service areas incollaboration with other Mothercraft Divisions. The Division will also identifyand pursue opportunities that may arise through grant-writing partnershipdevelopment and/or new initiatives that align with the strategic plan.

Job Summary

As our newestPolicy & Quality Assurance Officeryouwill play a crucial role in ensuring robust policies and procedures are in place to guide day-to-day operations of all Mothercraft program and administrative departments. You will provide support to ensure compliance with statutory regulatory and program requirements and track and analyze quality metrics.Sound exciting Heres a little more

As a Policy & Quality Assurance Officer you will...
  • Implement all of aspects of policy development review revision and approval in consultation with the Director of SPQA appropriate program/department managers divisional directors and the Executive Director
  • Review all Mothercraft policies on a regular basis to ensure that they are up-to-date and reflect current legal/regular requirements and/or best practices within the organizations service sectors
  • Engage with internal and external stakeholders to assess Mothercrafts policy framework and policies against those in the industry to ensure the highest standards of practice and compliance
  • Work closely with the Director of SPQA and senior leadership to develop and implement quality assurance tracking measures and analyze and visualize findings
  • Research and recommend opportunities for new initiatives that align with Mothercrafts Mission Vision and Values and the objectives of the strategic plan
You will set up for success if you have...
  • A university degree required graduate degree is an asset
  • Minimum five (5) years of experience in community service organization including providing strategic support to leadership
  • Experience in a regulated environment in a licensed childcare and/or private career college preferred
  • Experience in policy analysis review and writing
  • Experience with data collection survey development analysis and visualization
  • Satisfactory vulnerable sector police reference check
As the ideal candidate you possess...
  • Excellent written and verbal communication skills
  • Ability to understand analyze interpret and apply regulations in an operational context
  • Ability to work independently and manage complexity
  • Ability to multitask and navigate competing deadlines
Why youll love working at Mothercraft

Our people are at the heart of everything we do here atMothercraft and we take pride in fostering an inclusive space that inspiresour team to love where they work! From rewarding career opportunities to acomprehensive benefits package and a defined benefit pension plan we go aboveand beyond to prioritize your success and heres how we do it

  • Team: Were a team of passionate individuals who are committed to supporting healthy child development and making a positive impact on families and communities.
  • Benefits:Enjoy a comprehensive benefits package that includes extended health dental life insurance and long-term disability coverage ensuring that you and your family are well taken care off.
  • Pension:Take advantage of our defined benefit pension plan which provides financial security and stability for your future.
  • Time Off: Enjoy generous paid time off including vacation starting at 3 weeks 12 sick days and 3 floater days a year allowing you to take time you need to recharge and relax.
  • Financial Wellness:Participate in our financial wellness program through Enriched Academy which provides resources and tools to help you achieve your financial goals and improve your financial well-being.
  • Life-long Learning: Were life-long learners here at Mothercraft. Grow your skills and knowledge through our professional development opportunities which will help you stay up-to-date with the latest research and best practices in the field.
  • Extra Support:Access our Employee and Family Assistance Program which provides confidential support and resources to help you and your family with a wide range of personal and professional challenges.
Next steps

Apply today by submitting your resume by November 13 2025. We appreciate your interest and thankall applicants for their submissions. However please note that onlyshortlisted candidates will be contacted.


Think youre the ideal candidate but you dont meet all the requirementsApply anyways. We would love to review your application to see if yourethe right fit or find you an alternative opportunity. Not the role for youShare this posting with your network.

Diversity and inclusion

Mothercraft is committed to a workforce that isreflective of the diverse populations that we support. We welcome applicationsfrom qualified individuals from all accordance with theAccessibility for Ontarians with Disabilities Act (AODA) Mothercraft strivesto ensure that all recruiting processes are inclusive and barrier-free. If yourequire an accommodation please advise the Human Resources Department inadvance of attending an interview. We are committed to a selection process andwork environment that is inclusive equitable and accessible.

Please visit our careers page to see more job opportunities.


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