Medical Coding Manager

Duties/Responsibilities:

Client Relationship Management

Serve as a primary contact for coding client relationships

Manage client issues related to contracts and deliverables. Escalate urgent issues or those with potential monetary impact to President RCM Solutions.

Facilitate the client implementation process in a timely manner to ensure communication is maintained and deadlines are met

Manage the monthly internal and onboarding quality process. Provide quality reports to clients based upon contractual agreements or internal requirements.

Review of monthly invoices for accuracy.

Coding Operations

Maintain and promote coding compliance

Managing productivity ensuring expectations are met and maintained

Daily monitoring of staffing to ensure adequate coverage and that all coders are working their committed hours productively

Hiring the correct expertise for each position needed

Assist in initiating and maintaining coder access and project training

Assist in quality assurance and/or coding efforts where necessary to meet clients needs

Coordinates coding solutions for challenging coding scenarios

Ensure software and tools remain up-to-date

Prepares reports- monthly/quarterly business reviews and anything needed for regular call cadence

Maintaining accurate monthly/yearly forecasting.

In partnership with other Coding Operations leaders set standards for team and continuously evaluate opportunities for streamlining and enhancing policies and procedures.

Required Skills/Abilities

• At least one relevant coding credential is required. Specifically CPC CCS RHIA or RHIT.
• Must have 7-10 years of professional fee and facility fee coding expertise

Prior experience managing a team of staff

Ability to work in a performance-driven environment: a proactive results-driven and goal-oriented approach

Strong investigative skills with the ability to think outside the box

Demonstrates ability to learn and apply technical and scientific product-related information in a consultative manner

Exceptional oral and written communication skills with the ability to communicate effectively with Elevate Leadership Clients and Staff

• Energetic confident self-starter with the ability to work independently and thrive in the dynamic environment of a growing company

Detail-oriented with strong time management and planning skills to effectively meet deadlines

Proficient in Microsoft Office programs (Teams Word PowerPoint One Note and Excel)

Strong technological skills with the ability to quickly and efficiently learn new systems potentially working in more than one system at the same time

Effectively maintain high-speed connectivity

Supervisory Responsibilities:

• Oversee and provide ongoing leadership and development opportunities to coding specialists

• Review quality assurance results and coordinate education or corrective actions for employees as outlined in the Coding Compliance Plan

• Conduct performance reviews of direct reports and provide ongoing feedback on performance

• Address performance concerns through coaching training and formalized performance plans.

• Manage assignments timecards and schedules of team

• Assist with quarterly organization goal setting and execution

• Assists with special projects as assigned

Education and Experience:

High school diploma or equivalent.

A minimum of 5 years coding experience

A minimum of 3 years of experience in roles involving direct client communication and management