Medical Records Specialist

We are seeking a Medical Records Specialist to join our team! In this role youll receive validate document and respond to written telephone and in person requests for home health information contained in the legal medical record in a timely and efficient manner. These requests could come from other health care organizations attorneys insurance companies patients and other interested third parties.

If youre organized professional and committed to protecting patient information while delivering excellent service wed love to meet you!

Location: Onsite - Des Moines Cedar Rapids or Dubuque (office locations in these areas)

Hours: Monday-Friday standard business hours

At UnityPoint Health you matter. Were proud to be recognized as a Top 150 Place to Work in Healthcare by Beckers Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options that align with your needs and priorities no matter what life stage youre in. Here are just a few:

• Expect paid time off parental leave 401K matching and an employee recognition program.

• Dental and health insurance paid holidays short and long-term disability and more. We even offer pet insurance for your four-legged family members.

• Early access to earned wages with Daily Pay tuition reimbursement to help further your career and adoption assistance to help you grow your family.

With a collective goal to champion a culture of belonging where everyone feels valued and respected we honor the ways people are unique and embrace what brings us together.

And we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

Find a fulfilling career and make a difference with UnityPoint Health.

Release of Information

• The focus of this position is releasing Home Health medical records
• Prepare medical informationforrequestsfrom patientsfamily members insurance companies attorneys court orders/subpoenas physicians and/or their office staff other health care facilities and other third partiesin accordance to policy and procedures
• Fulfill requests or submits request to approved release of information vendor for fulfillment.
• Invoice for appropriate requestors and follows up onrequestpaymentswhen fulfilled by the facility staff.
• Responsibleforreceiptof aproperly executedHIPAA compliant authorization and/or request
• Collaboratewith appropriatefunctional departments andstaff toinvestigate and resolve issues related to documents MPI and other HIPAA requests such as accounting for disclosuresPrioritize and respond torelease of informationrequests within required timeframes
• Perform self-quality checks to assure accuracy of the release confidentiality and proper invoicing.

Customer Service

• Promptlyand courteously answersoffice phone calls or assists withphone coveragefor release requests.
• Respond to and fulfill patient walk-in record requests
• Access and retrieve patient information from various computer systems and media

• High school diploma or equivalent
• Must have Release of Information experience
• RHIT RHIA or CRIS certification preferred

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