Transactions Specialist IV Weekend Shift

Lewisville, TX - USA

Monthly Salary: Not Disclosed

Posted on: 17 days ago

Vacancies: 1 Vacancy

Department:

Operations

Job Summary

Description

Do you enjoy working in a production-based environment that allows you to help evaluate and coach front line associates and offers career growth

As a Transactions Specialist IV in Receivables Operations you will develop and manage innovative secure service solutions to meet clients needs globally. Developing and using the latest technology teams work to deliver industry-leading capabilities to our clients and customers making it easy and convenient to do business with the firm. You will also facilitate growth by refining technology-motivated customer and client experiences that put users first providing an unparalleled experience.

Job responsibilities

Ensure workload is completed as outlined in departmental procedures and policies
Understand portfolio and tools used to support client processing requirements
Provide training to new and existing employees
Interface with other operations departments to research and resolve inquiries
Make routine decisions and determining proper courses of action within the limits of standard policies and procedures
Participate in evaluations coaching and counseling sessions of front line associates
Participate on projects aimed at enhancing the customer experience as identified through escalation matters

Required qualifications capabilities and skills

Remittance Processing experience with proven ability to effectively lead a team
Ability to analyze and comprehend clients standard operating procedures and instructions
Production environment focus around meeting deadlines and quotas
Keen sense of quality control and practices
Proven ability to lead in a production/operations environment
Strong written and verbal communication skills
Functional experience with MS Office including Word Excel Access and PowerPoint

Schedule: Friday Saturday Sunday Monday 7:00 am to 5:30 pm

Shift differential: 10%

This position may require you to work non-traditional hours and/or additional hours as business needs arise. Work schedule might be subject to change.

A Government Security Clearance may be required for this position. This includes but is not limited to:
Fingerprints
Credit Check
Employment History
Tax Filing History (possibly)
References (possibly)
Proof of U.S. Legal Permanent Residence

Required Experience:

DescriptionDo you enjoy working in a production-based environment that allows you to help evaluate and coach front line associates and offers career growthAs a Transactions Specialist IV in Receivables Operations you will develop and manage innovative secure service solutions to meet clients needs g...

Description

Do you enjoy working in a production-based environment that allows you to help evaluate and coach front line associates and offers career growth

Job responsibilities

Ensure workload is completed as outlined in departmental procedures and policies
Understand portfolio and tools used to support client processing requirements
Provide training to new and existing employees
Interface with other operations departments to research and resolve inquiries
Make routine decisions and determining proper courses of action within the limits of standard policies and procedures
Participate in evaluations coaching and counseling sessions of front line associates
Participate on projects aimed at enhancing the customer experience as identified through escalation matters

Required qualifications capabilities and skills

Remittance Processing experience with proven ability to effectively lead a team
Ability to analyze and comprehend clients standard operating procedures and instructions
Production environment focus around meeting deadlines and quotas
Keen sense of quality control and practices
Proven ability to lead in a production/operations environment
Strong written and verbal communication skills
Functional experience with MS Office including Word Excel Access and PowerPoint

Schedule: Friday Saturday Sunday Monday 7:00 am to 5:30 pm

Shift differential: 10%

This position may require you to work non-traditional hours and/or additional hours as business needs arise. Work schedule might be subject to change.

Required Experience:

Key Skills

Quality Analysis
Facility
ISO
Inventory Levels
Root cause Analysis
Shift operations
General Maintenance
Daily Operations
Supervision
Analysis
PLC
Safety Standards
Quality Standards
Time management skills
Troubleshooting

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About Company

JPMorganChase

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more

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