Conference & Event Services Manager
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Job Location:
Monthly Salary:
Posted on:
13 days ago
Vacancies:
1 Vacancy
Job Summary
Conference Services Manager
Summary of Responsibilities:
The main responsibilities and tasks of this position are as listed below but not limited to these:
Responsible for organization and supervision of assigned weddings/ events from date of booking to departure of the last guests including wedding requirements guestrooms requirements guestrooms pick up and F&B related issues
Lead a Heartist approach to guest experience / service with Sales & Banquet Team
Establish rapport and maintain contact with clients to encourage repeat business
Conduct wedding finalizations to ensure key departments are aware of the relevant details pertaining to the group upon their near arrival
Attend daily meetings to review all event contracts to ensure last minute changes are communicated to Banquets Kitchen and Stewarding
Finalize logistic requirements of confirmed weddings maximizing revenue through up selling and ensure all information are shared effectively (Group Specs BEO VIP Memo)
Coordinate and follow up with the hotel operating departments to ensure smooth delivery of hotels promised services
Support Conference & Event Services team on wedding couples requests and ensure that all wedding logistics arrangements are managed
Support social events planning whenever required
Handle all documentation to be sent to clients (e.g. Event Orders and Permit forms)
Handle all incoming telephone enquires effectively
Handle on pre-wedding/ event discussion to delivering actual event arrangements
To perform adhoc duties on behalf team
Qualifications:
Candidate must possess at least a Hospitality Management Diploma or equivalent
A minimum of 1 - 3 years experience in the hotel catering and conference industry
Working knowledge of Opera Sales & Catering Microsoft Office Social Tables is a plus
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Marketing
- Catering
- Organizational skills
- Hospitality Experience
- Management Experience
- HubSpot
- Event Planning
- Events Management
- Project Management
- Event Marketing
- Leadership Experience
- negotiation
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
