Specialist, Account Management

Were looking for a highly driven and motivated Specialist Account Management for our Marketplace team in Malaysia. If you are looking for a place where you can gain hands-on exposure and have a direct impact then this is the place for you! The ideal candidate will have a track record as a significant individual contributor comfortable working independently whilst working closely with the management team.

About this role:

This role will be based in Kuala Lumpur and will report to the Account Management Lead.

Responsibilities:

• Manage and expand relationships with existing clients and proactively identify further new business opportunities
• Achieve and exceed on weekly and monthly KPIs
• Maintain and grow the revenue and gross profit of each account
• Keep the platform fresh by implementing creative marketing initiatives
• Construct and negotiate commercial offers which meet expectations of foodpanda business partners and customers
• Work with internal support functions to ensure that every deal that goes live on the platform meets quality standards
• Strong knowledge of all aspects of the foodpanda business model and the online food ordering market
• Use and create management reports to assess performance of vendors
• Prepare weekly/monthly financial & performance reports for internal and external review

Qualifications :

• 2 years experience within an Account Management role preferable
• Proven track record of Account Management or Territory Sales with B2B sales experience preferably in eCommerce for FMCG brands
• Excellent communication skills must have a consultative sales approach and be a strong persuader and influencer
• Strong relationship builder has a positive attitude and is a team player
• Highly driven self-motivated target oriented resilient and tenacious
• Customer focused enjoys working autonomously hits the ground running and demonstrates a willingness to learn
• Strong analytical skills makes well judged decisions good numeracy pays strong attention to detail is a strong problem solver demonstrates good commercial awareness and thinks outside the box to generate new ideas
• Has a flexible approach thrives under pressure and enjoys working in a fast paced environment
• Highly organised and plans and prioritizes work effectively

Remote Work :

No

Employment Type :

Full-time