Main Tasks:
- Primary Contact for Damage Claims (Germany): Act as the main liaison for claimants appraisers and law firms regarding damages.
- International Mail Correspondence: Handle internal and external email inquiries related to claims including communication with police appraisers insurers and claimants.
- Request & Review of Reports: Coordinate and follow up on appraisal reports and DAT reports.
- Insurance List Maintenance: Update and maintain the insurance claims list including entering amounts updating comments archiving closed cases and verifying incoming payments. Provide internal feedback as needed.
- Claims Notification: Submit damage reports via email to relevant insurance partners for company vehicles and trucks.
- Document Management: Request and organize necessary documents from archives branches claimants and internal departments. Obtain statements from carriers for transport damages.
- Damage Assessment: Review and process damage notifications received via the companys damage email inbox.
- Payment Authorization: Conduct first-level approval for claim-related payments.
- Payment Processing: Instruct the accounting department regarding payments for appraiser fees settlements based on DAT reports and invoices for repairs at branches.
- Data & Document Preparation: Prepare Excel lists emails letters insurance claim forms and other relevant documentation.
- Stakeholder Meetings: Participate in bi-weekly meetings with insurance partners to discuss ongoing cases.
- Analysis & Process Improvement: Analyze existing claims processes to identify potential improvements and efficiencies. Evaluate the need for new or additional insurance products to better protect company assets.
- Major Damage Event Handling: Coordinate and manage claims and communication during large-scale events such as hail damage incidents ensuring timely and organized response and reporting.
Qualifications :
- Completed commercial business or project management experience or a similar qualification
- Strong organizational and communication skills
- Proficiency in MS Office especially Excel
- Experience with insurance processes and documentation preferred
- Analytical mindset with ability to identify process improvements
- Ability to work independently and handle multiple priorities
- Fluent in English
What we offer:
- Work in a dynamically developing international company in the automotive industry
- A regular employment contract with a highly competitive fixed salary
- Openness to the implementation of new ideas to improve the companys operation
- Friendly working atmosphere in a team focused on cooperation
- Excellent professional development opportunities in a dynamic environment
Additional Information :
The place of work will be at: Rruga Dritan Hoxha Kompleksi e-88 Laprake Tirana
The shifts provide a total of 40 hours per week from Monday to Friday 09:00-18:00.
If you think you are the right candidate you can send your CV
Contact :
Remote Work :
No
Employment Type :
Full-time
Main Tasks:Primary Contact for Damage Claims (Germany): Act as the main liaison for claimants appraisers and law firms regarding damages.International Mail Correspondence: Handle internal and external email inquiries related to claims including communication with police appraisers insurers and claim...
Main Tasks:
- Primary Contact for Damage Claims (Germany): Act as the main liaison for claimants appraisers and law firms regarding damages.
- International Mail Correspondence: Handle internal and external email inquiries related to claims including communication with police appraisers insurers and claimants.
- Request & Review of Reports: Coordinate and follow up on appraisal reports and DAT reports.
- Insurance List Maintenance: Update and maintain the insurance claims list including entering amounts updating comments archiving closed cases and verifying incoming payments. Provide internal feedback as needed.
- Claims Notification: Submit damage reports via email to relevant insurance partners for company vehicles and trucks.
- Document Management: Request and organize necessary documents from archives branches claimants and internal departments. Obtain statements from carriers for transport damages.
- Damage Assessment: Review and process damage notifications received via the companys damage email inbox.
- Payment Authorization: Conduct first-level approval for claim-related payments.
- Payment Processing: Instruct the accounting department regarding payments for appraiser fees settlements based on DAT reports and invoices for repairs at branches.
- Data & Document Preparation: Prepare Excel lists emails letters insurance claim forms and other relevant documentation.
- Stakeholder Meetings: Participate in bi-weekly meetings with insurance partners to discuss ongoing cases.
- Analysis & Process Improvement: Analyze existing claims processes to identify potential improvements and efficiencies. Evaluate the need for new or additional insurance products to better protect company assets.
- Major Damage Event Handling: Coordinate and manage claims and communication during large-scale events such as hail damage incidents ensuring timely and organized response and reporting.
Qualifications :
- Completed commercial business or project management experience or a similar qualification
- Strong organizational and communication skills
- Proficiency in MS Office especially Excel
- Experience with insurance processes and documentation preferred
- Analytical mindset with ability to identify process improvements
- Ability to work independently and handle multiple priorities
- Fluent in English
What we offer:
- Work in a dynamically developing international company in the automotive industry
- A regular employment contract with a highly competitive fixed salary
- Openness to the implementation of new ideas to improve the companys operation
- Friendly working atmosphere in a team focused on cooperation
- Excellent professional development opportunities in a dynamic environment
Additional Information :
The place of work will be at: Rruga Dritan Hoxha Kompleksi e-88 Laprake Tirana
The shifts provide a total of 40 hours per week from Monday to Friday 09:00-18:00.
If you think you are the right candidate you can send your CV
Contact :
Remote Work :
No
Employment Type :
Full-time
View more
View less