Visitor Experience Associate
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Job Location:
New York City, NY - USA
Monthly Salary:
Not Disclosed
Posted on:
28 days ago
Vacancies:
1 Vacancy
Job Summary
About ICP
The International Center of Photography (ICP) is the worlds leading institution dedicated to photography and visual culture. Through exhibitions education and public programs ICP provides an open forum for dialogue about the power and social impact of the image. Since our founding in 1974 ICP has presented more than 700 exhibitions and offered thousands of classes becoming a vital cultural anchor on Manhattans Lower East Side.
Position Summary
ICP is seeking friendly reliable and customer service-oriented individuals to join our team as Visitor Experience Associates. This position serves as the first point of contact for museum visitors providing an exceptional guest experience through warm engagement clear communication and professionalism.
The role supports ICPs ticketing retail and café operations. Ideal candidates will have retail experience confidence handling cash and point-of-sale transactions and a genuine interest in connecting with the public in a museum setting.
Key Responsibilities
- Greet and assist visitors offering information about exhibitions programs and membership.
- Process ticket shop and café sales; handle cash and credit transactions accurately.
- Restock and maintain merchandise and café areas ensuring displays are clean and organized.
- Provide accurate information about ICPs programs and events.
- Support special events and public programs as assigned.
Qualifications:
Required:
- At least one year of retail or customer service experience including handling cash and point-of-sale transactions.
- Strong attention to detail and ability to manage multiple tasks in a visitor-facing setting.
- Reliable punctual and comfortable working both independently and as part of a team.
- Availability to work Saturdays and occasional evenings or additional shifts as needed.
Preferred:
- Experience working in a café coffee shop or barista role.
- Prior experience in a museum gallery or other cultural institution.
- Multilingual communication skills.
- Interest or background in photography or visual culture.
Compensation and Schedule
- Part-time hourly role at $22.00/hour.
- Regular Saturday shift (10:30 a.m. 6:30 p.m.) with potential to pick up additional shifts during the week.
Equal Employment Opportunity (EEO) Statement
The International Center of Photography is an Equal Opportunity Employer. ICP is committed to fostering a diverse and inclusive workplace. We encourage candidates from all backgrounds to apply and share in our mission to inspire engage and educate through the power of photography.
Required Experience:
IC
Key Skills
- Computer Science
- user experience
- User Interface
- SME
- CSS
- Interaction Design
- Windows
- Android
- Usability Studies
- Visual Design
- HTML
- User Research
- JavaScript
- Web Services
- Wireframes
About Company
The International Center of Photography in New York City is the world's leading Photography Museum and Photography School. Schedule your visit to ICP today.
