TSMC US AZ Site Manager (M4)

Taipei City - Taiwan

Monthly Salary: Not Disclosed

Posted on: 01-11-2025

Vacancies: 1 Vacancy

Job Summary

Who We Are

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips the brains of devices we use every day. As the foundation of the global electronics industry Applied enables the exciting technologies that literally connect our world like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology join us to deliver material innovation that changes the world.

What We Offer

Location:

HsinchuTWN KaohsiungTWN LinkouTWN TaichungTWN TainanTWN

Youll benefit from a supportive work culture that encourages you to learn develop and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possiblewhile learning every day in a supportive leading global company. Visit our Careers website to learn more.

At Applied Materials we care about the health and wellbeing of our employees. Were committed to providing programs and support that encourage personal and professional growth and care for you at work at home or wherever you may go. Learn more about our benefits.

This is Site Manager who will take long-term assignment 長期外派 for TSMC Global Account in US Arizona. Travel Rate: 90%.

Business Environment

Applied Materials AGS (Applied Global Services) Business Unit is responsible for driving our business of equipment installation and warranty extension management as well as maintenance support refurbishment and upgrades. Our AGS team partners closely with key customers in Taiwan to solve manufacturing challenges and enhance equipment productivity making us trusted business partners and contributing to consistent global revenue growth.

What Youll Do

Manages professional Customer Engineers in TSMC global account in AZ and is accountable for the performance and results of a team within own job family. Adapts business unit department site or sub-function plans and priorities to address resource and operational challenges. Decisions are guided by policies procedures and business unit department or sub-function plan; receives guidance from manager. Provides technical guidance to employees colleagues and/or customers.

Key Responsibilities

Lead overall site operations and business performance for TSMC US Arizona including customer satisfaction P&L ownership and budget management.
Act as the primary interface to the customer ensuring alignment with TSMC expectations and Applieds Vision Mission and Values.
Drive timely and technically oriented responses to customer needs and proactively develop high-value service solutions.
Build and maintain a capable workforce to meet current and future service requirements with a focus on employee development and engagement.
Collaborate with senior business group leaders to design and implement strategies that address customer challenges and align with organizational goals.
Provide strategic guidance and approval to reporting managers on long-term programs process design and operational improvements.
Define and monitor site-level performance metrics and report progress against business unit and account-specific goals.
Take on a long-term assignment based in Arizona with initial location in Taiwan.

Qualifications

Minimum 10 years of experience in semiconductor field service preferably with exposure to multi-site service operations.
At least 5 years of people management experience with proven ability to lead and develop multi-layered teams.
Prior experience working with TSMC is a plus.
Technical expertise in any module is welcome (e.g. PVD CVD ETCH FEP CMP IMP etc.).
Strong customer relationship skills with the ability to build long-term partnerships.
Passionate about career development and committed to continuous improvement and excellence.
Proficient in both English and Chinese communication.

#Li

Additional Information

Time Type:

Full time

Employee Type:

Assignee / Regular

Travel:

Yes 75% of the Time

Relocation Eligible:

Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race color national origin citizenship ancestry religion creed sex sexual orientation gender identity age disability veteran or military status or any other basis prohibited by law.

Required Experience:

Manager

Who We AreApplied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips the brains of devices...