Sales Manager

What is the purpose of this Role

The Sales Manager is expected to take full responsibility for acquiring new business through your own and existing partner network. Building relationships finding new potential partners.

This includes setting clear expectations and targets (short and long term) and together with internal stakeholders achieving our ambitious goals.

Which jobs(s) does this Role report to

Regional Sales Director / Dyrektor Regionalny ds. Sprzedaży.

Fitness & Probity

This role is a controlled function as defined by the Central Bank Reform Act 2010 Regulations 2011.

Accountabilities for your role - what are you expected to do

• Drive the sale of services to new potential clients.
• Business care for customers in the portfolio.
• Responsibility of maintaining our Partner network and building up a new strong Partners network in the region: Poland.
• Responsibility to attract new Partners and new direct sales within the region.
• Responsibility of leading Partners/Customer meetings making presentations and follow up as well as negotiate customer agreements and close the deal.
• Responsibility for finding tender opportunities and take direction on each case both internally and externally.
• Continuously develop and own the full relationship with the Partners.
• Manage understand and negotiate pricing models with Partners and Merchants.
• Support Partners with visits presentations and negotiation jointly against Merchants.
• Manage customer relationships effectively through a structured CRM framework to ensure consistent engagement and follow-through.
• Operate as a dedicated new business hunter driving growth through proactive prospecting and client acquisition.
• Support Elavon admin/support team with various administrative issues in application/boarding process.
• Be a strong spokesperson for Elavon products.

Competencies for your Role - how are you expected to behave

Drive for Results

• Pursues goals with energy and perseverance; rarely gives up before succeeding; works to overcome barriers and challenges in order to produce desired results; can be counted on to achieve or surpass goals; consistently a top performer among peer group.

Customer Centricity

• Build strong customer relationships and deliver customer-centric solutions.

Agility & Innovation

• Demonstrate flexibility in dealing with fast-changing priorities and different or challenging situations. Help others to continuously improve and achieve results. Explore multiple solutions to overcome obstacles. Anticipate future needs that may affect the team or organization.

Collaboration

• Develops good working relationships with others; recognizes and values differences; encourages an inclusive collaborative environment and open dialogue; puts teams goals ahead of personal agendas; shares information openly and transparently; openly supports team members and their efforts.

Risk Management

• Appropriately identify and manage risks in compliance with applicable laws rules and regulations and with Company Policy.

Ethics and Trust

• Maintain high ethical standards; gain the confidence and trust of others through honesty integrity and authenticity. Conducts him or herself honestly and ethically; adheres to a core set of values and standards appropriate to the situation and acts; accordingly is consistent in own words and actions; inspires trust and respect by dealing openly with people; keeps confidences and admits mistakes.

Technical Competencies for your Role - what are you expected to know

• Demonstrable over-achievement against target experience in a direct sales based B2B marketplace in a role that is primarily focused on new business acquisition
• Knowledge of sales with a primary understanding of engaging SMB
• Knowledge of payments industry and current market trends
• Ability to engage with partners who support the payments
• Verbal and written communication skills
• Negotiation and presentation skills
• Self-starter with strong problem solving abilities
• Development and relationship management skills
• Time Management Skills
• Excellent customer service/relationship building skills

Qualifications Required to perform your Role

• Driving licence
• Knowledge of sales strategies
• Knowledge of payments industry and current market trends
• Business degree preferable but not essential

Control Function Disclosure

This role has been identified as Controlled Function (CF 4) under the CBI Regulations. Accordingly the Company must be satisfied on reasonable grounds that the role holder complies at all times with the requirements of:

a) the CBIs Fitness and Probity Regime and the Conduct Standards (as applicable to the role).

Applicants (and upon joining the Company employees) agree to permit the Company (or its agents) to conduct such due diligence as it deems necessary to satisfy itself on reasonable grounds that you comply with the aforementioned requirements (as applicable to the role) and that you will provide the Company with all information and/or documentation relating to your qualifications experience employment history financial soundness and other interests that the Company requests for that purpose.

It is the individual responsibility of every employee to maintain a current awareness and understanding of and to fully comply with U.S. Banks Code of Ethics. Each employee is also expected to maintain an awareness of the laws regulations internal policies and procedures that are appropriate for the position.