Service Coordinator
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Job Location:
Roanoke, VA - USA
Monthly Salary:
Not Disclosed
Posted on:
01-11-2025
Vacancies:
1 Vacancy
Department:
Job Summary
Overview
When you join Suburban Propane you become a part of a fast-paced and dynamiccompany that has been serving its employees and customers for 90 years. As a Service Coordinator you will plan and coordinate service installations and repairs for a Customer Service Center (CSC) to maximize productivity standards and address service related inquiries/requests. If you are a driven professional with experience in the customer service field then we invite you to apply to join our growing team and be a part of our next 90 years.
Responsibilities
- Plan schedule and log daily installations repairs and service work to maximize billable time and meet productivity goals.
- Implement Service Technician dispatch from multiple locations maintain on-call schedules prepare assign and process work orders.
- Maintain job folders and related documentation.
- Ensure that Company and Government safety policy and regulatory standards are met
- Answer customer inquiries and provide superior customer service.
Why join the Suburban Propane team Because we care about the physical mental and financial wellbeing of our employees and provide them with competitive pay plus incentive potential and an outstanding benefits package including:
- Medical dental and vision (eligibility after just 30 days of employment)
- Paid time off that increases with tenure
- A 401(k) with company match and immediate vesting
- A new employee training program and many opportunities for continued learning and career development
- Disability and life insurance
- Employee recognition program
- Generous tuition assistance program
- Propane discounts
For eligibility the number of days provided under our PTO plan and other information about benefits please visit: .
Qualifications
- Minimum of a High School diploma or GED preferred
- Familiar with fuel service concepts practices and procedures including related government regulations attained through 3-5 years of dispatching or related experience.
- Basic understanding of gas and/or oil fired appliances and related distribution systems (training is provided).
- Basic understanding of computer concepts and usage including MS Office.
- Ability to work independently
Suburban Propane Partners L.P. (Suburban Propane) is a publicly traded master limited partnership listed on the New York Stock Exchange. Headquartered in Whippany New Jersey Suburban Propane has been in the customer service business since 1928 and is a nationwide distributor of propane renewable propane renewable natural gas (RNG) fuel oil and related products and services as well as a marketer of natural gas and electricity and producer of and investor in low carbon fuel alternatives servicing the energy needs of approximately 1 million residential commercial governmental industrial and agricultural customers through approximately 700 locations across 42 states. Suburban Propane is supported by three core pillars: (1) Suburban Commitment showcasing Suburban Propanes nearly 100-year legacy and ongoing commitment to the highest standards for dependability flexibility and reliability that underscores Suburban Propanes commitment to excellence in customer service; (2) SuburbanCares highlighting continued dedication to giving back to local communities across Suburban Propanes national footprint; and (3) Go Green with Suburban Propane promoting the clean burning and versatile nature of propane and renewable propane as a bridge to a green energy future and investing in the next generation of innovative renewable energy alternatives. For additional information on Suburban Propane please visit .
Its an amazing time to become a part of our team as we expand our national footprint and make strides toward a sustainable clean energy future!
Applications will be accepted until the position is filled.
As part of our pre-employment hiring process background checks and drug screens are performed.
In line with these values Suburban Propane considers all qualified applicants including those with criminal histories in a manner consistent with applicable laws. To that end the Company welcomes such applicants in accordance with the California Fair Chance Act the Los Angeles City Fair Chance Ordinance the Los Angeles County Fair Chance Ordinance and the San Francisco Fair Chance Ordinance. Philadelphia applicants can review information pertaining to Philadelphias Fair Criminal Record Screening Standards Ordinance here: Experience:
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Key Skills
- Senior Care
- Customer Service
- Developmental Disabilities Experience
- Computer Skills
- Microsoft Outlook
- Case Management
- Computer Literacy
- Dispatching
- Home Care
- Administrative Experience
- Social Work
- Word Processing
About Company
Suburban Propane fuels America's propane needs with home and business delivery, installation & more. Proudly fueling America's propane for over 95 years.
