300 South McCormick Street

Prescott Arizona 86303

Houry Pay Rate: $21.32

Grade: 13

This position will remain open until business needs are met

This position will provide continuity of care and clerical and organizational support to the Nursing Department and within the Home and for all residents.

The Ward Clerk will arrange all resident appointments create and track lab requisitions stemming from physician orders create and organize in-house clinic appointments copy all orders from Clinic outside appointments faxes or telephone orders to nursing and tracking.

Request medical records from outside providers and setting up referrals and other actions from said orders answer incoming nursing lines schedule appointments and track resident histories and physicals create and update forms as necessary order and maintain office supplies for nurses stations

Supervise drivers tasks and schedule and serve as the drivers backup when the driver is unavailable maintain resident packets to include insurance information demographics progress notes and physician order forms for medical appointments.

Administrative function: Arrange resident medical appointments and set up all transportation confirm appointments prepare paperwork for packet/appointment tracks packets upon return to facility for orders progress notes and future appointments. Track all appointments including procedures and test results create and update daily run list for driver and set up referrals. Answer incoming nurses lines and page/transfer calls to the appropriate person. Maintains office supplies for all nurses stations deliver messages to residents and nursing staff

Clinic functions: Create clinic lists and clinic slips and distribute to nursing units. Provide necessary information to Nurse in Charge of Clinic review all orders resulting from Clinic complete orders and distribute to the appropriate nurse. Follow up with any orders for future clinic appointments and schedule/track annual resident histories and physicals

Patient care/customer service function: Provide excellent customer service to residents staff and physician offices. Obtains all medical information required by nursing and physicians in an effort to create efficient and effective medical treatment and continuity of care. Create lab requisitions for incoming lab orders and track completion and results of lab orders. Send/fax completed lab results to the appropriate physician distribute copies to the residents nurse troubleshoot issues that may arise with coding/billing

Resident Rights/Confidentiality: Maintain confidentiality of all resident medical information while treating all residents fairly and with kindness dignity and respect; report all allegations of resident abuse or misappropriation of property report resident complaints or grievances to the appropriate party for resolution

Travel functions: Creates the Run List for the driver each day and updates/revises the run list as needed; coordinates resident medical appointments with the driver assist with transfers to and from the emergency room or hospital. Assigns tasks for driver during down time and supervises the completion of those tasks

Safety: Follows established safety regulations in the use of equipment and supplies; assists in maintaining work area in a clean and sanitary manner; participates in fire and disaster preparedness drills; assists in the infection control program as directed and follows established infection control procedures and precautions as necessary; participates in all required trainings and follows established procedures in the use of personal protective equipment and reports unsafe conditions to appropriate personnel for correction; carries out other duties as assigned

Other duties as assigned as related to the position

Knowledge:

Knowledge of standard nursing practices and procedures

Have hands on knowledge of assisted living facilities

Complex medical office procedures and practices

Medical file research methodology

Medical terminology and coding

HIPAA

Skills:

General clerical tasks including data collection and entry research organization report preparation and various computer programs including Google and the Microsoft Office suite

Exceptional organizational skills

Ability:

Demonstrate professionalism in all forms of communication and interactions

Be tactful and patient and willing to handle difficult situations

Make independent decisions when warranted

At least three years experience in medical back office experience including medical records

Preference for coding and medical records experience and/or certification

Level 1 fingerprint clearance card

State of Arizona drivers license

First Aid CPR

Clear TB

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business then the following requirements apply:Drivers License Requirements.

The State of Arizona offers a comprehensive benefits package toinclude:

Optional employee benefits include short-term disability insurance deferred compensation plans and supplemental life insurance

Life insurance and long-term disability insurance

Vacation with 10 paid holidays per year

Health and dental insurance

Retirement plan

Sick leave

Learn more about the Paid Parental Leave pilot programhere. For a complete list of benefits provided by The State of Arizona please visit our benefits page

Positions in this classification participate in the Arizona State Retirement System (ASRS)

Note that enrollment eligibility will become effective after 27 weeks of employment

If you have any questions please feel free to contact Arlene Seagraves at for assistance