Client Service Associate Fund Accounting
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Department:
Job Summary
Are you ready to take the next step in your Fund Accounting career with JPMorgan Chase Were looking for a dynamic professional who thrives in a fast-paced environment and is passionate about building strong client relationships. I
As a Client Service Associate in the Fund Accounting Team you will play a lead role in ensuring high quality delivery of services across all mutual fund product offerings. On a daily basis you will be involved in driving client issue resolution ensuring proper execution on client deliverables communicating client status updates and providing KPIs to senior management to ensure appropriate escalation and prioritization of all client issues. As part of the team you will be accountable for building and maintaining a network of partners throughout the organization in order to promote client focus and drive overall service quality.
Job Responsibilities:
- Be a primary point of contact for a significant JPM Client or multiple key Clients within Fund Accounting.
- Build and maintain a stable relationship with the Client to support key interactions and seamless escalation.
- Represent Fund Accounting in all client & internal interactions
- Be responsible for client on-boarding off-boarding and fund events as well as issue management investigation escalation and remediation and daily BAU query management and resolution
- Implement client and regulatory driven changes to operating model while being the primary escalation point for issues service and progress updates
- Work across the organization to determine process improvements and drive the roll out of key firm-wide operational initiatives
Maintain close partnership with internal stakeholders
Required qualifications capabilities and skills:
- Multiple years of experience in Fund Accounting operations
- Technical-savvy demonstrating skills within accounting principles and theories
- Strong organizational and time management skills
- Ability to demonstrate strategic thinking combined with strong analytical skills
- Ability to make balanced decisions and effectively represent our brand
- Ability to deliver amid continuous change in a high paced environment
- Ability to collaborate with clients and effectively manage client expectations
Preferred qualifications capabilities and skills:
- Experience working across multiple business areas and functions to deliver results
- Excellent written and verbal communication and presentation skills
- Experience within Change Management
- ETF knowledge would be advantageous
Required Experience:
IC
Key Skills
- Restaurant Experience
- Time Management
- Food Service
- Data Entry
- Customer Service
- Direct Support
- Computer Skills
- Serving Experience
- Medical office experience
- Dietary Department Experience
- Medical Terminology
- Phone Etiquette
About Company
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more
