Director, Ipsos Understanding Unlimited

What makes this role important at Ipsos

At Ipsos Understanding Unlimited (IUU) we believe that great research is equal parts curiosity craft courage and client first. Were looking for a Research Director who embodies all four someone who knows the ins and outs of qualitative research and can lead studies from design to delivery with confidence and creativity while address clients business objectives.

As a Research Director Qualitative youll play a key role in delivering best-in-class insights for some of the worlds most exciting brands. Youll design and execute qualitative studies moderate with impact and help clients translate findings into strategic action.

This is a hands-on role suited for someone whos both strategically sharp and operationally strong a qualitative expert who knows what needs to happen next on a project without being told.

What you can expect to be doing:

• Lead the design execution and delivery of qualitative research studies from proposal to debrief.
• Serve as the primary client contact providing strategic guidance and insight-driven recommendations.
• Manage project budgets timelines and resources to ensure profitability and operational excellence.
• Strong business acumen with a growth mindset: manage project budgets to target margins while keeping sight of broader objectives team revenue goals portfolio growth and strategic client development
• Moderate focus groups in-depth interviews and workshops with skill empathy and energy including evening engagements both in-person/in-facility and online.
• Partner with qualitative team to ensure quality efficiency and creative excellence across every stage of research.
• Mentor junior researchers and contribute to the continued growth of Ipsos qualitative expertise.
• Collaborate with cross-functional teams on hybrid qual-quant design and innovative methodologies.
• Travel as needed for fieldwork and client engagements.

Requirements

• 7 years of experience in qualitative research ideally in a research agency or consultancy setting.
• Deep knowledge of qualitative design methods logistics and project management you can run a study end-to-end with minimal direction.
• Proven track record of building and nurturing client relationships from managing day-to-day communications to becoming a trusted strategic advisor who clients turn to for guidance beyond the immediate project.
• Exceptional moderating skills across methodologies audiences and categories both in-person/in-facility and online.
• A proactive mindset you anticipate challenges identify opportunities and next steps before theyre asked for think three steps ahead and keep projects moving smoothly.
• Strong analytical language and storytelling skills with the ability to synthesize insights into compelling narratives.
• Strong Microsoft Office skills including SharePoint Word Excel PowerPoint
• Experience with AI tools for analysis or design a strong asset.
• Passion for uncovering human truths that drive meaningful business outcomes.

In accordance with Ontario & British Columbia law the estimated base salary range for this role is $90000 - $100000 CAD. Your final base salary will be determined based on several non-discrimatory factors which may include but are not limited to location work experience skills knowledge education and/or certifications.

If you dont meet 100% of the requirements we encourage all who feel they might be a fit for the opportunity to apply. We may consider a variety of backgrounds for a particular role and are also committed to considering candidates for available positions throughout our organization not just the one youre applying to!

Whats in it for you:

At Ipsos youll experience opportunities for Career Development an exceptional benefits package (including generous PTO healthcare plans wellness benefits) a flexible workplace policy and a strong collaborative culture.

To find out more about all the great reasons to work at Ipsos how were making an impact around the world and more about our benefits and employee programs please visit:Why Work at Ipsos CA

Commitment to Diversity

Ipsos recognizes the necessity of building an inclusive culture that values each employees individuality and diverse perspectives. For more than 40 years our mission has been to generate and analyze data about society markets brands and behaviors to provide our clients with the insights that elevate their understanding of the world. This could not be fulfilled without Ipsos diverse employees who compile and analyze this datathey are the essence of who we are and what we do.

We are committed to providing equal opportunity to all employees creating an environment that promotes inclusion and enabling employees from all walks of life to flourish. Ipsos encourages our employees to act in a respectful and responsible manner in line with code of best practices concerning diversity and inclusion human rights equality and civility for every individual.

Ipsos is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age race color religion sex sexual orientation gender identity national origin protected veteran status or any other protected class and will not be discriminated against on the basis of disability.

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