French market Customer service agent CDI
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Job Location:
Monthly Salary:
Posted on:
31-10-2025
Vacancies:
1 Vacancy
Job Summary
Job desc: External Connect operations assistant
ADM Barcelona - Full Time - French/Belgium market
The opportunity:
As a Connect operations assistant youll be the relay between our clients Connect team based in Paris and our owners for the French and Belgian Market. You might as well support our car owners in English for the Spanish German and Austrian market.
Tasks
What you will do:
Call car owners to plan their Connect appointment (install/uninstall/maintenance)
Call car owners to plan spontaneous maintenances (based on issues spotted by our teamex mileage issues lock/unlock issues etc) and do the follow up of these requests
Fill in blanks in the calendars by calling owners to push for install/uninstall or maintenance booking
Call owners to plan audits
Deal with the most complex connect cases (escalations)
Answer tickets relative to connect appointments
Help out on CS tickets
The candidate will be trained on the technical aspect of the job.
Requirements
What you will bring:
You love spending time talking to people
Youre comfortable with handling exigent customers
Youre comfortable with new technology
Native in French and fluent in English
Benefits
Permanent contract of 37.5hs a week from monday to friday.
From 9.30hs to 18hs.
Offices in Poblenou 22@ district.
International environement and growth opportunities.
Join ADM Value as a Customer Service Agent for the French market. With over 20 years of experience we offer a dynamic multichannel environment where you can develop your career.
Key Skills
- Corporate
- Lighting
- Marketing & Advertising
- Back Office
About Company
Acteur majeur de l'outsourcing, ADM VALUE dispose de 16 sites de production, en France, en Espagne, au Maroc, à Madagascar, au Sénégal et à l'île Maurice, pour gérer l'ensemble de votre Relation Clients. Depuis plus de 20 ans, nous vous apportons un savoir-faire reconnu dans le traite ... View more
