Technical Trainer I
Share
Job Location:
Somerville, NJ - USA
Monthly Salary:
$ 62400 - 90750
Posted on:
31-10-2025
Vacancies:
1 Vacancy
Job Summary
Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Primary responsibility for instructor-led and virtual instructor-led delivery and maintenance of Digital/technical training programs for new hire staff. Work closely with the department to identify training needs develop training materials and deliver training to healthcare employees at all levels.Essential Functions
-Delivers instruction in the use of software and other technologies.
-Prepares lesson plans including methods materials and documentation to be presented in class.
-Assesses the users training needs and proposes solutions for a diverse training population.
-Design and administer user proficiency assessments.
-Provide coaching to individual users as assigned.
-Maintain knowledge and proficiency through relevant educational forums.
-Participate in the design development implementation and evaluation of training programs.
-Provide input into the development of training curriculum.
Qualifications
Education
Bachelors Degree in Adult & Continuing Education or Computer Science preferred. Equivalent experience may be accepted in lieu of a degree
Experience
Experience in adult education and/or curriculum design 2-3 years required
Epic training experience preferred
Knowledge Skills and Abilities
Demonstrated ability to learn new application software and systems.
Strong organization planning presentation and facilitation skills.
Strong interpersonal skills to effectively communicate with both technical and non-technical staff.
Ability to adapt to different learning styles and needs.
Knowledge of Microsoft Office 365 and other popular office productivity solutions.
Additional Job Details (if applicable)
Working schedule:
1-5 days at one of 5 sites. Generally trainers are on site training 2-3 days a week.
Locations:
One Brigham Circle 1620 Tremont Street Boston MA 02115
MGH -100 Cambridge Street 15th Floor Boston 02114
Assembly Row
Newton Wellesley Hospital
Salem Hospital
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$62400.00 - $90750.40/AnnualGrade
6EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance make hiring decisions identify development needs mobilize employees across our system and establish a strong talent pipeline.
Key Skills
- Performance Testing
- Organizational skills
- Classroom Experience
- Learning Technology
- Instructional Design
- Customer Support
- IT Service Management
- LMS
- Software Testing
- Training & Development
- Adobe Captivate
- Public Speaking
About Company
Patients at Mass General have access to a vast network of physicians, nearly all of whom are Harvard Medical School faculty and many of whom are leaders within their fields.
