Field Service Engineer
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Job Location:
Dallas, IA - USA
Monthly Salary:
$ 41 - 64
Posted on:
31-10-2025
Vacancies:
1 Vacancy
Job Summary
Job Description
We are seeking a dedicated Field Service Engineer to be responsible for supporting our security and detection customers through on-site activities such as installation implementation maintenance and repair of systems. This may include hardware software and networking products as well as operating systems.
You will spend 4-5 days per week in the field visiting customers.
As this role will cover our aviation and airport customers this position is preferably based in Dallas TX or Houston TX
Key Responsibilities:
Diagnose and resolve product performance problems
Ensure customer satisfaction by advising customers on preventive maintenance and configurations which may impact product performance
Proactively respond to potential equipment or software issues to prevent unplanned interruption of customers business
Deliver (does not design) fully integrated solutions which may include peripherals communications operating systems and applications software
Serve as an internal resource on technical issues and manage product escalations
Collaborate with Agilent teams such as Support Sales Marketing and R&D to provide solutions to customers
May deliver internal technical training and maintenance seminars and workshops for field engineers or customers
May calibrate equipment on-site for large volume customers
Qualifications
Bachelors or Masters Degree in physical science or engineering or similar/ equivalent experience
4 years of relevant work experience in a similar role as a service technician process engineer or in a customer-facing field position
Must be able to obtain and hold security clearance to gain access to customer sites
Spectroscopy experience is highly desired.
Valid US drivers license
Apart from these more technical skills we are also looking for:
- a strong drive to learn and expand your skills enjoy working remotely whilst engaging and visiting customers on-site
- excellent written and verbal communication skills and the ability to coordinate and prioritize efficiently.
- Strong attention to detail and processes ensuring compliance with Agilents Quality standards ability to handle customer expectations and balance customer requirements with business needs.
Additional Details
This job has a full time weekly schedule. Applications for this job will be accepted until at least November 5 2025 or until the job is no longer the US this position is eligible for choice of company car or reimbursement for personal vehicle usage.The full-time equivalent pay range for this position is $41.27 - $64.48/hr plus eligibility for bonus stock and benefits. Our pay ranges are determined by role level and location. Within the range individual pay is determined by work location and additional factors including job-related skills experience and relevant education or training. During the hiring process a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: Technologies Inc. is an Equal Employment Opportunity and merit-based employer that values individuals of all backgrounds at all levels. All individuals regardless of personal characteristics are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex pregnancy race religion or religious creed color gender gender identity gender expression national origin ancestry physical or mental disability medical condition genetic information marital status registered domestic partner status age sexual orientation military or veteran status protected veteran status or any other basis protected by federal state local law ordinance or regulation and will not be discriminated against on these bases. Agilent Technologies Inc. is committed to creating and maintaining an inclusive in the workplace where everyone is welcome and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility please email or contact 1-. For more information about equal employment opportunity protections please visit Required: 75% of the TimeShift:
DayDuration:
No End DateJob Function:
Services & Support
Key Skills
- MobileIron
- Robotics
- Field Service
- Mechanical Knowledge
- Sonography
- IP Networking
- Schematics
- Mechanical Engineering
- Medical Imaging
- Human Resources
- Programmable Logic Controllers
- Troubleshooting
