Assistant Director, MBA Programs

The Assistant Director will contribute to student advisement value-added programming program administration alumni engagement and recruitment. This position serves as the primary contact for current MBA graduate students and prospective student inquiries builds strong relationships and provides exceptional customer service to ensure positive engagement to carry out the mission and strategic plan of the school and the University.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Develops and implements strategies to enhance student success and progression.
• Serves as the point-of-contact for all current graduate students; Monitors applicant progress and prerequisite completion; Coordinates interviews to assist in the selection process.
• Collects and analyzes program data maintains accurate records and creates reports; Analyzes program data and provides recommendations to meet enrollment and retention goals.
• Provides academic advising to graduate students including guidance on curriculum academic planning and support for processes such as credit transfers.
• Serves as a mentor to graduate students providing guidance on professional and career goals.
• Assists with recruitment efforts including responding to inquiries from prospective students and coordinating informational sessions (in-person and virtually) .
• Collaborates with school leadership to recommend and implement graduate program policies and administrative processes.
• Monitors adherence to industry standards and best practices in graduate business education to continuously improving programs.
• Coordinates and manages graduate-level course schedules and MBA Canvas learning portal.
• Maintains and updates MBA program webpages in collaboration with university communications.
• Conducts market research and analysis to identify potential growth opportunities for the MBA and other business graduate degrees.
• Manages Graduate Assistants and the HCA Scholars programs.
• Plans executes and participates in signature experiential learning events with other campus partners (International Field Study MarketTalk and Social Innovation Weekend) and alumni outreach and engagement activities (community service events and social mixers).
• Collaborates and delivers graduate orientation programs and virtual recruitment events in coordination with Graduate Admissions.
• Assists in the creation and tracking of program surveys performance metrics and supports accreditation activities.
• Serves on various committees and represents the Greehey School of Business at events.
• Performs other duties as assigned.

QUALIFICATIONS:

• Bachelors degree from an accredited college or university required
• 3 years or more of combined professional industry experience; Knowledge of MBA and graduate business program curriculum and admissions processes.
• An understanding of the AACSB accreditation standards is a plus.
• Must clear and maintain a favorable background investigation and clearance
• Must have a valid drivers license motor vehicle liability insurance and personal injury insurance or have a self-reliant source of transportation to conduct business on a daily basis
• Must have the ability to demonstrate intermediate skills in MS Office and Office 365 (Word Excel Teams Outlook and PowerPoint) including experience with virtual platforms such as Zoom and ability to utilize assessment tools such as Qualtrics
• Must have excellent verbal and written communication skills; strong public relations and customer service skills with an ability to implement diplomacy and discretion at all times; ability to work effectively with communities across the university
• Must have high ethical standards and a strong sense of confidentiality; ability to prioritize and manage multiple deadlines; thrive in a complex work environment; display solid problem solving and interpersonal skills; work well independently and as part of a team; professional demeanor appearance and strong work ethic required
• Must have a high attention to detail and be able to organize workflow coordinate activities balance simultaneous projects without loss of efficiency in a multi-tasked environment and manage multiple priorities to meet deadlines
• Must have ability to demonstrate attention to detail and be able to organize workflow coordinate activities balance simultaneous projects without loss of efficiency in a multi-tasked environment and manage multiple priorities to meet deadlines
• Experience with higher education and graduate business education in particular.
• Strong background in meeting and event coordination.
• Bilingual Preferred (English/Spanish with the ability to understand and to make oneself understood to Spanish speaking individuals)

PHYSICAL DEMANDS:

• Working conditions are in an office environment and university campus setting. Must be able to move across the university campus to conduct day to day business
• While performing this role the employee will be regularly required to sit walk and stand; talk and hear both in person and by telephone; and use hands repetitively to operate standard office equipment; and occasionally required to lift up to 25 pounds
• Specific vision abilities required by this position include close vision distance vision and the ability to adjust focus
• Frequently communicates with others using approved technological resources; must be able to exchange accurate information through designated systems within a timely manner
• Constantly operates a computer and other office productivity machinery

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

St. Marys University is a Hispanic-Serving Institution and an Equal Opportunity Employer.

Required Experience:

Director