Business Office Director

Are you passionate about serving seniors Do you want to be part of team that strives to create experiences that celebrate our seniors

Clearwater at The Heights is a premier luxury senior living community in Houston and is looking for a Business Office Director to join the team!

Clearwater Living associates enjoy great benefits:

• Excellent benefits
• 401(k) contributions
• Paid Vacation and Sick leave
• Exciting opportunities to grow
• Dynamic and fast paced environment
• Culture of people first and service always

Pay Range: 27.50-30.50 Depending On Experience**

The Business Office Director supervises all of the day-to-day activities of the Concierge department and is responsible for developing improving and fostering relationships between the community residents and their families. This role oversees and administers the community accounting systems human resource functionsand has a critical communication function during an emergency at the community.

Responsibilities

• Promote positive relationships with current/prospective residents and family members by answering unique situational questions regarding the community
• Effectively communicate and resolve resident concerns and complaints to prevent move-outs under the guidance of the Executive Director
• Perform administer and oversee the community accounting functions including but not limited to accounts receivable/collections accounts payable and management reports
• Works with Home Office to ensure all aspects of resident billing are submitted timely and per standard to coordinate resident move in/out or transfer
• Manage develop and evaluate the Concierge department in accordance with all community policies and procedures
• Coordinate and work closely with Executive Director Department Heads and Home Office on community issues regarding any legal issues
• Ensure regulatory compliance through OSHA and Clearwater Living standards and reporting any issues or concerns immediately
• Manage the department within the budgetary guidelines track inventory and order supplies as needed
• Perform other duties and tasks as assigned or required

Qualifications

• AA or Bachelors degree preferred or combination of education and experience supervising others in a senior living or hospitality environment
• Minimum three to five years of experience in senior living hospitality or related industry
• Minimum two to three years of supervisory experience
• Fundamental accounting experience preferred
• First Aid/CPR/BLS Certification required
• Background clearances as required by government regulations
• Must meet health requirements including TB

*** Some travel may be required ***

Clearwater Living is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race color sex religion sexual orientation national origin disability genetic information pregnancy or any other protected characteristic as outlined by federal state or local laws.