Columbus Business Process Analyst 2 PN

60 mos. combined work experience in any combination of the following: creating and coordinating technical and business requirements for processes projects and procedures working with business users and technical staff to develop strategies and leading modification or creation of new systems for implementation of information technology solutions.

-Or completion of associate core program in computer science information systems or business administration; 42 mos. combined work experience in any combination of the following: creating and coordinating technical and business requirements for processes projects and procedures working with business users and technical staff to develop strategies and leading modification or creation of new systems for implementation of information technology solutions.

-Or completion of undergraduate core program in computer science information systems or business administration; 36 mos. combined work experience in any combination of the following: creating and coordinating technical and business requirements for processes projects and procedures working with business users and technical staff to develop strategies and leading modification or creation of new systems for implementation of information technology solutions.

-Or equivalent of minimum class qualifications for employment noted above.

Job Skills: Information Technology

Major Worker Characteristics:

Knowledge of: Computer & electronics; oral & written communication tools & techniques; customer support & personal service; employee training; technical writing & documentation practices; Python SQL Tableau Cognos Snowflake MS Power Platform; requirements analysis principles and methods; state & agency policy procedures & applicable laws*; vision mission & goals of agency*;

Skill in: analytics & BI tools (e.g. Tableau Cognos MS Power BI etc) programming languages (e.g. SQL Python) machine learning; reading comprehension; speaking; critical thinking; quality assurance; identifying & specifying business requirements; operation analysis interviewing presenting facilitating troubleshooting critical thinking complex problem solving.

Ability to: Prepare meaningful accurate & concise reports; stay abreast of current technologies; define problems collect data establish facts & draw valid conclusions use proper research methods in gathering data.

(*) developed after employment.

Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services activities programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

At the State of Ohio we take care of the team that cares for Ohioans. We provide a variety of quality competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits visit ourTotal Rewards website! Our benefits package includes:

• Medical Coverage
• Free Dental Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off including vacation personal sick leave and 11 paid holidays per year
• Childbirth Adoption and Foster Care leave
• Education and Development Opportunities (Employee Development Funds Public Service Loan Forgiveness and more)
• Public Retirement Systems (such as OPERS STRS SERS and HPRS)&Optional Deferred Compensation (Ohio Deferred Compensation)

*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

EEO & ADA Statement:
The State of Ohio is an Equal Employment Opportunity Employer and prohibits discrimination and harassment of applicants or employees due to protected classes as defined in applicable federal law state law and any effective executive order.

The Ohio Bureau of Workers Compensation is committed to providing access and reasonable accommodation in its employment opportunities pursuant to the Americans with Disabilities Act and other applicable laws. To request reasonable accommodations related to disability pregnancy or religion pleasecontact the ADA mailbox.

BWC OCSEA Selection Rights:
This position shall be filled in accordance with the provisions of the OCSEA Collective Bargaining Agreement. BWC bargaining unit members have selection rights before non-bargaining unit members. All other applications will only be considered if an internal bargaining unit applicant is not selected for this position.

Educational Transcripts:
For any educational achievements to be considered during the screening process you must at least attach an unofficial transcript that details the coursework you have completed.

All applicants must submit an Ohio Civil Service Application using the online Ohio Hiring Management System. Paper applications will not be accepted.

Background Check:

Prior to an offer of employment the final applicant will be required to sign a background check authorization form and undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position.

A Little About Us:
With roughly 1500 employees in seven offices across Ohio BWC is the state agency that cares for Ohio workers by promoting a culture of safety at work and at home and ensuring quality medical and pharmacy care is provided to injured workers.
For Ohio employers we provide insurance policies to cover workplace injuries and safety and wellness services to prevent injuries.

Our Culture:
BWC is a dynamic organization that offers career opportunities across many different disciplines. BWC strives to maintain an inclusive workplace. We begin by being an equal opportunity employer. Employees can participate in and lead employee work groups participate in on-line forums and learn about how different perspectives can improve leadership skills.

Our Vision:
To transform BWC into an agile organization driven by customer success.

Our Mission:
To deliver consistently excellent experiences for each BWC customer every day.

Our Core Values:
One Agency Personal Connection Innovative Leadership Relentless Excellence.

The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39) and as outlined in the posting.

BWCs core hours of operation are Monday-Friday from 8:00am to 5:00pm however daily start/end times may vary based on operational need across BWC departments. Most positions perform work on-site at one of BWCs seven offices across the state. BWC offers flex-time work schedules that allow an employee to start the day as early as 7:00am or as late as 8:30am. Flex-time schedules are based on operational need and require supervisor approval.

What Our Employees Have to Say:
BWC conducts an internal engagement survey on an annual basis. Some comments from our employees include:

• BWC has been a great place to work as it has provided opportunities for growth that were lacking in my previous place of work.
• I have worked at several state agencies and BWC is the best place to work.
• Best place to work in the state and with a sense of family and support.
• I love the work culture helpfulness and acceptance Ive been embraced with at BWC.
• I continue to be impressed with the career longevity of our employees their level of dedication to service pride in their work and vast experience. It really speaks to our mission and why people join BWC and then retire from BWC.

If you are interested in helping BWC grow please click this link to read more and then come back to this job posting to submit your application!

What Youll Be Doing:

• Coordinates secure data exchanges and integration efforts with internal departments and external partners to enable crossmatching and enhance fraud detection capabilities.
• Oversees the transformation of raw digital data into structured actionable insights for reporting compliance and fraud analysis.
• Leads and develops ad-hoc data analysis to support fraud allegations and investigative inquiries ensuring analytical accuracy and responsiveness to the originating requestors objectives.
• Develops business intelligence dashboards and visualizations using Tableau Cognos and Power BI to support fraud detection and investigative decision-making.
• Administers AI-driven analytics tools and automation frameworks to improve fraud detection methodologies and operational efficiency.
• Develops and delivers training materials user guides and mentorship programs to build analytical capacity across the department.
• Standardizes documentation and reporting practices to ensure reproducibility quality assurance and alignment with department mission and strategic goals.