Associate, Consumer Research & Insights

Hiring in Chicago Illinois - Boulder CO - New York NY

A successful candidate will be passionate about advocating for the customer while also having a business growth and product-focused this role the individual will work as a copilot to our product managers and alongside cross-functional teams to understand key business objectives and customer questions; design creative research approaches that enable our team to move with speed; analyze multiple data sources; and drive insights to action with bold recommendations. This individual should be comfortable translating data into a clear story and presenting out results to stakeholders of all levels. Experience with product research and a range of agile insights tools and approaches will be valuable as the role supports the development of product roadmaps from trends and ideation through validation and post-launch assessment. This individual will be part of a small but mighty Insights team and should have a roll up your sleeves approach.

You will

• Lead and support a variety of research initiatives including whitespace identification macro trend analysis New Product Development Innovation pipeline research customer segmentation customer journeys foundational brand research competitive landscape new category launches product development etc.
• Act as a copilot to the General Managers and Product Management team in developing and executing product strategies roadmaps
• Partner with stakeholders from Product Culinary Marketing etc. to gain perspective on customer challenges and cross-functional considerations
• Translate product and business needs into learning plans identifying appropriate research methodologies to answer questions with quality and speed
• Analyze and synthesize multiple data sources determine the key insights and identify business implications and recommendations
• Champion the consumer voice and user experience in creative ways and through excellent storytelling and presentations
• Contribute to the management of our research community including designing and launching quantitative and unmoderated qualitative surveys managing outreach to customers etc.

You are

• Passionate about People: you think of our customers as human beings with an eye toward their needs and challenges and can help us see our product through that lens
• Analytical: you can tackle vague complex problems using data (qualitative & quantitative) and logic. You excel at finding patterns and meaning in the data articulating the so what and translating insights into strategic actionable recommendations
• An Influencer: you have strong communication skills to effectively promote product innovation strategies and cross-functional partnerships; you can develop executive-level presentations that are insight-driven and recommendations-focused
• A Holistic Thinker: you dont just report the numbers and the findings; you understand business context; youre entrepreneurial collaborative creative and can tie everything back to strategy
• Collaborative: you can work with multiple stakeholders to accomplish a shared goal and you actively solicit and respond to critical feedback when appropriate
• Adaptable: youre a quick learner who thrives in fast-paced environments and you understand the importance of balancing a culinary mindset with business objectives
• Detail-oriented: youre careful and thorough in accomplishing tasks and have great project management skills
• Scrappy: you can quickly make sense of ambiguous situations roll up your sleeves and get the job done
• Team Player:able to collaborate with a high performing team to get the job done and interested in helping grow our team culture

You have

• 1-2 years experience in consumer or product insights
• Experience with a broad range of qualitative and quantitative research methods including moderating in-depth qual interviews and designing and analyzing quantitative survey data
• Understanding of research industry best practices and comfort with weighing the pros and cons of different research approaches
• Demonstrated ability to conduct research from end to end from design writing questionnaires and discussion guides programming and fielding studies analyzing results and presenting to stakeholders
• Able to have a thoughtful discussion and recommendation on research design and methodology to address an insights brief
• Passion for driving clear insights paired with business context to drive action
• Bonus: Experience in CPG D2C Restaurant/QSR or Retail companies
• Bonus: Experience with various research platforms for both quantitative and qualitative research such as Alchemer QuestionPro Recollective Voxpopme etc.

Youll get

• Competitive hourly rate 401K company match that vests immediately upon participation & team bonus opportunities
• Generous PTO and flexible attendance policy
• Comprehensive health and wellness benefits with options at $0 monthly effective first day of employment
• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh Green Chef Everyplate and Factor)
• Access to Employee Resource Groups that are open to all employees including those pertaining to BIPOC women veterans parents and LGBTQ
• Inclusive collaborative and dynamic work environment within a fast-paced mission-driven company that is disrupting the traditional food supply chain

Our company is committed to fair hiring practices and complies with all applicable laws including the Colorado Job Application Fairness Act (JAFA). In accordance with JAFA we will not request your age date of birth or dates of attendance at or graduation from an educational institution on your initial application for employment.

When submitting supporting documents such as a resume curriculum vitae (CV) or educational transcripts you may voluntarily redact or omit any information that would identify your age. This includes:

• Dates of birth
• Dates of attendance at educational institutions
• Dates of graduation

Your decision to redact this information will not adversely affect the consideration of your application. We evaluate all candidates based on their skills qualifications and be aware that should you receive a conditional offer of employment we may be required to request this information for legally permissible purposes such as verifying eligibility for employment or for benefits administration and background checks.

This job description is intended to provide a general overview of the responsibilities. However the Company reserves the right to adjust modify or reassign work tasks and responsibilities as needed to meet changing business needs operational requirements or other factors.

Application deadline: 12/1/2025