This is a remote position.
Schedule: Monday Friday 9 AM to 5 PM PST (1-hour unpaid break from 12 PM to 1 PM)
Total Weekly Hours: 35 hours
The Event Consultant plays a vital role in helping clients plan and coordinate their party rental needs. This position involves working directly with customers by phone and email to answer questions create quotes process orders and ensure every event runs smoothly. Success in this role requires excellent communication skills attention to detail and comfort using rental software such as IntelliEvent.
Responsibilities
Answer incoming customer phone calls to assist with inquiries take orders and provide rental recommendations.
Respond promptly and professionally to client emails.
Create and send detailed rental quotes.
Enter customer orders changes and updates accurately using the companys rental software.
Follow up with clients by phone or email regarding pending quotes or upcoming orders.
Process changes or adjustments to existing orders and confirm updates with clients.
Coordinate and place sub-rental orders with vendors when needed.
Maintain organized digital records of customer communications and order details.
Communicate with the operations team to ensure accurate and timely order fulfillment.
Deliver excellent customer service and uphold the companys professional friendly image.
Requirements
Strong communication skills in English (clear professional speaking and writing).
Confident and comfortable handling customer phone calls.
Proficient with computers email and online software systems.
Previous experience in customer service sales or administrative roles.
Strong attention to detail and ability to manage multiple client requests simultaneously.
Reliable internet connection and ability to work independently in a remote environment.
Highly Regarded Experience and Knowledge
Prior experience in party rentals event planning or hospitality.
Familiarity with rental management software (training provided on IntelliEvent).
Experience creating quotes or invoices for clients.
Strong time management and organizational skills.
Independent Contractor Perks
ZR29148JOB
Required Skills:
Requirements Strong communication skills in English (clear professional speaking and writing). Confident and comfortable handling customer phone calls. Proficient with computers email and online software systems. Previous experience in customer service sales or administrative roles. Strong attention to detail and ability to manage multiple client requests simultaneously. Reliable internet connection and ability to work independently in a remote environment. Prior experience in party rentals event planning or hospitality. Familiarity with rental management software (training provided on IntelliEvent). Experience creating quotes or invoices for clients. Strong time management and organizational skills.
Required Education:
N/A
This is a remote position. Schedule: Monday Friday 9 AM to 5 PM PST (1-hour unpaid break from 12 PM to 1 PM) Total Weekly Hours: 35 hours The Event Consultant plays a vital role in helping clients plan and coordinate their party rental needs. This position involves working directly with cus...
This is a remote position.
Schedule: Monday Friday 9 AM to 5 PM PST (1-hour unpaid break from 12 PM to 1 PM)
Total Weekly Hours: 35 hours
The Event Consultant plays a vital role in helping clients plan and coordinate their party rental needs. This position involves working directly with customers by phone and email to answer questions create quotes process orders and ensure every event runs smoothly. Success in this role requires excellent communication skills attention to detail and comfort using rental software such as IntelliEvent.
Responsibilities
Answer incoming customer phone calls to assist with inquiries take orders and provide rental recommendations.
Respond promptly and professionally to client emails.
Create and send detailed rental quotes.
Enter customer orders changes and updates accurately using the companys rental software.
Follow up with clients by phone or email regarding pending quotes or upcoming orders.
Process changes or adjustments to existing orders and confirm updates with clients.
Coordinate and place sub-rental orders with vendors when needed.
Maintain organized digital records of customer communications and order details.
Communicate with the operations team to ensure accurate and timely order fulfillment.
Deliver excellent customer service and uphold the companys professional friendly image.
Requirements
Strong communication skills in English (clear professional speaking and writing).
Confident and comfortable handling customer phone calls.
Proficient with computers email and online software systems.
Previous experience in customer service sales or administrative roles.
Strong attention to detail and ability to manage multiple client requests simultaneously.
Reliable internet connection and ability to work independently in a remote environment.
Highly Regarded Experience and Knowledge
Prior experience in party rentals event planning or hospitality.
Familiarity with rental management software (training provided on IntelliEvent).
Experience creating quotes or invoices for clients.
Strong time management and organizational skills.
Independent Contractor Perks
ZR29148JOB
Required Skills:
Requirements Strong communication skills in English (clear professional speaking and writing). Confident and comfortable handling customer phone calls. Proficient with computers email and online software systems. Previous experience in customer service sales or administrative roles. Strong attention to detail and ability to manage multiple client requests simultaneously. Reliable internet connection and ability to work independently in a remote environment. Prior experience in party rentals event planning or hospitality. Familiarity with rental management software (training provided on IntelliEvent). Experience creating quotes or invoices for clients. Strong time management and organizational skills.
Required Education:
N/A
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