Customer Support with Dutch in Sofia

Sofia - Bulgaria

Monthly Salary: BGN 1359 - 1359

Experience Required: 0-1years

Posted on: 12 days ago

Vacancies: 1 Vacancy

Job Summary

Location: Sofia

Workload: 100% (Full-Time)

Position Overview:

We are currently looking for Dutch-speaking Customer Support Agents to join a fast-growing team in Sofia. This is an exciting opportunity to work with leading global brands in the digital advertising space supporting high-value clients and helping them grow their presence online.

Main Responsibilities:

- Provide support to high-level clients via chat email and phone.

- Assist customers with the self-serve advertising platform and related tools.

- Deliver pre- and post-sales support for digital advertising products.

- Troubleshoot and resolve technical issues such as bugs or delivery errors.

- Communicate updates and resolutions to clients in a timely and professional manner.

- Identify opportunities for customers to enhance their advertising performance.

- Gather client feedback and share product insights to improve user experience.

Candidate Profile:

- Fluency in Dutch (mandatory) and proficient English.

- Strong communication problem-solving and interpersonal skills.

- Basic technical proficiency and computer skills.

- Ability to manage multiple tasks in a fast-paced environment.

- A team player with a proactive and customer-oriented mindset.

- Previous experience in customer support or digital marketing is valued but not required.

Compensation & Benefits Package:

- Competitive monthly salary

- Performance-based bonuses

- Health insurance and employee discounts

- Meal allowance

- Relocation support (for candidates moving from within Europe)

- Full training provided and paid

- Real career progression opportunities in a leading industry

Why Apply

- Join a well-established and reputable company in the customer experience sector.

- Work with globally recognized brands in an exciting and innovative field.

- Enjoy a dynamic and multicultural team environment.

- Build your career with ongoing training and advancement potential.

- Benefit from a competitive compensation and relocation package.

If youre fluent in Dutch passionate about digital solutions and eager to take the next step in your career wed love to hear from you!

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Location: SofiaWorkload: 100% (Full-Time) Position Overview: We are currently looking for Dutch-speaking Customer Support Agents to join a fast-growing team in Sofia. This is an exciting opportunity to work with leading global brands in the digital advertising space supporting high-value clients an...