Group Specialist Villa Copenhagen

Want to be a part of a fantastic adventure

Villa Copenhagen is a social scene in Copenhagen allowing the past present and future to come together in an inspiring playful and authentic ambiance.

We live by our values -Contrast Conscious Luxury and Happiness. These values form our daily lives at Villa Copenhagen as well as guide us towards our vision of being the best hotelFORthe world.

We are now looking for aGroup Specialistto join our reservation team.

Skills & qualifications needed

• Previous Experience:Proven background in group reservations event coordination or reservations.

• Communication:Excellent verbal and written communication skills for liaising with clients and internal teams.

• Attention to Detail:Strong accuracy in managing contracts itineraries and guest preferences.

• Organization:Ability to juggle multiple group bookings and timelines efficiently.

• Problem-Solving:Resourceful and proactive in resolving issues and adapting to changing needs.

• Collaboration:Team-oriented with a knack for cross-departmental coordination.

• Adaptability:Comfortable navigating dynamic group demands and last-minute changes.

You identify with the following

You thrive in a high pressure and dynamic environment ensuring a consistently high level of productivity and operational standards paying particular attention to details. You are a true team player approachable and have a can-do attitude. You are a Cosmopolitan spirit with a genuine love for Copenhagen and Mother Earth.

Responsibilities

• Manage Group Bookings:Handle all incoming group inquiries and reservations via phone email and online platforms with precision and care.

• Manage Individual Bookings:Handle all incoming inquiries and reservations via phone email and online platforms with precision and care for individual guests.

• Tailor Group Experiences:Customize group itineraries and packages to meet client needs ensuring memorable and seamless stays.

• Coordinate Across Departments:Work closely with Housekeeping and Front Office to align logistics and deliver exceptional group experiences.

• Contract and Rate Management:Prepare group contracts negotiate rates and ensure accurate billing and payment processes.

• Track and Report:Maintain detailed records of group bookings preferences and special requests. Monitor group occupancy and forecast demand.

• Resolve Issues:Address group-related concerns and challenges promptly ensuring satisfaction and loyalty.

What we can offer (amongst other things)

• Pension

• Insurance

• 4 free hotel night stays per year within the Strawberry chain

• The opportunity to grow and develop in an inspiring environment

• A workplace that is environmentally conscious and focused on social responsibilities (WeCare)

• A job in an organization where People Planet and Profit goes hand in hand - and where we report on the triple bottom line

• Professional and thorough training & development from start and on going

• Together with a team of dedicated and passionate people you have the chance to put your very personal imprint and create a Villa Copenhagen that you - and we - are proud to be part of. A preferred place to work. We come from very different backgrounds and we love how that diversity positively influences our work

Are we the perfect match

The position is a full-time position reporting to Ioannis Zargianakis Reservations Manager.

If you see yourself in the above description then please dont hesitate in uploading your CV and motivational letter already today and no later than the 21st of November 2025.

For questions please contact Ioannis at @(no applications).

Interviews will be held throughout the application period.

We hire attitude .and train skills