Technology Support III Windows File Services
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Job Location:
Jersey, NJ - USA
Monthly Salary:
$ 114000 - 155000
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Propel operational success with your expertise in technology support and a commitment to continuous improvement.
As a Technology Support III team member in the Corporate Sectors Employee Platform you will ensure the operational stability availability and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot maintain identify escalate and resolve production service interruptions for all internally and externally developed systems leading to a seamless user experience.
Job responsibilities
- Provides end-to-end application or infrastructure service delivery to enable successful business operations of the firm
- Manage and maintain Wintel servers SQL databases Oracle databases and NAS devices.
- Manage Distributed File System (DFS) health performance and namespace changes
- Support user data migration (on-prem cloud Distributed File System Network Attached Storage
- Provide resiliency event support (failover procedures)
- Apply load balancer knowledge for file services
- Incident management: Handle resolve and document incidents
- Participate in on-call rotation for operational support
- Wintel DFS NAS load balancing cloud storage (1Drive)
Day-to-day operational support and documentation
Required qualifications capabilities and skills
- 3 years of experience or equivalent expertise troubleshooting resolving and maintaining information technology services
- Windows Management including Wintel (Windows Server/Client) expertise required
- Storage Solutions including Home Drive & Shared Drive Network Attached Storage (NAS) on-premises storage integration and management 1Drive Cloud storage integration and Distributed File System (DFS)
- Permissions Management including Centralized granular control of file/folder permissions and auditing and reporting capabilities
- Proficiency in NAS Team Collaboration including coordinating for storage provisioning and troubleshooting
- Experience in permissions management and monitoring optimizing and load balancing the performance
- Experience in incident management high availability disaster recovery and regular failover testing
Preferred qualifications capabilities and skills
- Experience with one or more general purpose programming languages and/or automation scripting
- Working understanding of public cloud
Key Skills
- Computer Science
- SQL
- Active Directory
- Customer Service
- Incident Management
- Access Points
- OS
- Asset Management
- Linux
- VPN
- User Accounts
- Desktop
- Backup
- Technical Support
- Application Support
About Company
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more
