Cloud and EDN Service Officer

Islamabad - Pakistan

Yearly Salary: PKR 1 - 2

Posted on: 31-10-2025

Vacancies: 1 Vacancy

Job Summary

Description

Inbox Business Technologies is looking for a Cloud and EDN Engineer who is responsible for monitoring maintaining and optimizing cloud and enterprise data network (EDN) services to ensure high availability performance and security. This role involves supporting the deployment configuration and administration of cloud platforms and enterprise networking solutions as well as troubleshooting service issues within defined SLAs. The engineer will collaborate with cross-functional teams customers and vendors to deliver efficient and reliable cloud and network operations.

Responsibilities

Monitor and maintain Cloud and EDN services to ensure optimal performance availability and security.
Support the deployment configuration and administration of cloud platforms enterprise WAN/LAN VPN.
Troubleshoot and resolve incidents and service requests related to cloud and network services within agreed SLAs.
Collaborate with internal teams customers and vendors to ensure efficient issue resolution and service delivery.
Ensure compliance with organizational policies ITIL processes and security standards.
Prepare and maintain technical documentation including service records configurations and change management logs.
Conduct capacity planning and reporting analysis; recommend improvements for cloud and network environments.
Assist in implementing new cloud technologies and enterprise networking solutions.
Basic knowledge and customer service of Cloudservices.

Requirements

Bachelor of Science (BS or BSc.) or related field of study.
1 to 2 years experience.
Microsoft Office 365 applications Outlook.
Strong understanding of Cloud platforms and networking technologies (WAN/LAN).
Knowledge of ITIL practices for Incident Problem and Change Management.
Familiarity with network monitoring automation and ITSM processes.
Excellent troubleshooting analytical and communication skills.
Ability to work effectively in cross-functional teams and under pressure situations.
Effective communication skills
Must be good in Oral and written English

Required Experience:

Unclear Seniority

DescriptionInbox Business Technologies is looking for a Cloud and EDN Engineer who is responsible for monitoring maintaining and optimizing cloud and enterprise data network (EDN) services to ensure high availability performance and security. This role involves supporting the deployment configuratio...

Description

Responsibilities

Monitor and maintain Cloud and EDN services to ensure optimal performance availability and security.
Support the deployment configuration and administration of cloud platforms enterprise WAN/LAN VPN.
Troubleshoot and resolve incidents and service requests related to cloud and network services within agreed SLAs.
Collaborate with internal teams customers and vendors to ensure efficient issue resolution and service delivery.
Ensure compliance with organizational policies ITIL processes and security standards.
Prepare and maintain technical documentation including service records configurations and change management logs.
Conduct capacity planning and reporting analysis; recommend improvements for cloud and network environments.
Assist in implementing new cloud technologies and enterprise networking solutions.
Basic knowledge and customer service of Cloudservices.

Requirements

Bachelor of Science (BS or BSc.) or related field of study.
1 to 2 years experience.
Microsoft Office 365 applications Outlook.
Strong understanding of Cloud platforms and networking technologies (WAN/LAN).
Knowledge of ITIL practices for Incident Problem and Change Management.
Familiarity with network monitoring automation and ITSM processes.
Excellent troubleshooting analytical and communication skills.
Ability to work effectively in cross-functional teams and under pressure situations.
Effective communication skills
Must be good in Oral and written English

Required Experience:

Unclear Seniority