Senior Project Manager

Comoto is seeking a Senior Project Manager to lead the execution of large-scale cross-functional technology programs that drive our digital transformation and customer experience strategy. This role sits at the intersection of Comotos eCommerce retail and mobile ecosystems and will initially oversee Comotos Native App initiative a cornerstone program designed to deliver a multi tenant mobile-native experience across our family of brands: RevZilla Cycle Gear and J&P Cycles.

The Senior Project Manager will bring structure to complexity manage vendor and internal delivery tracks with precision and ensure programs are delivered on time on budget and on strategy. This leader will define and maintain execution rigor across all phases from discovery and planning to launch and stabilization while providing transparent reporting to senior leadership and steering committees.

Key Responsibilities

Program Planning & Execution

• Develop maintain and execute comprehensive project plans for multi-phase programs clearly defining milestones dependencies and success criteria.
• Establish and manage structured delivery phases Discovery Design Development Testing Launch and Post-Launch Optimization.
• Ensure adherence to scope budget and timelines while proactively identifying and managing scope changes and risks.
• Lead cross-functional planning involving Engineering Product UX Security and external vendor teams to ensure alignment on priorities and deliverables.
• Maintain strong focus on measurable outcomes ensuring that project execution aligns with defined business goals and KPIs.

Technical Delivery & Vendor Management

• Oversee technical delivery and integration efforts across internal backend systems APIs and third-party vendor platforms.
• Serve as the primary liaison between Comoto and external vendor teams to ensure technical deliverables meet performance scalability and compliance requirements.
• Define and monitor SLAs escalation protocols and contract deliverables to ensure accountability and timely issue resolution.
• Drive structured change management release readiness and post-launch transition into operational ownership.
• Ensure technical documentation integration requirements and validation criteria are clearly maintained throughout the program lifecycle.

Governance Risk and Reporting

• Establish and chair recurring program governance meetings and steering committees ensuring transparent communication on progress issues and decisions.
• Identify quantify and mitigate program risks; maintain a continuously updated risk register and mitigation plan.
• Provide structured reporting to senior stakeholders through dashboards milestone reviews and KPI-driven scorecards.
• Ensure compliance with all security privacy and PCI standards across systems and integrations.

Stakeholder Leadership & Communication

• Act as the central point of accountability for all program communications ensuring consistent transparent and structured updates across technical and non-technical teams.
• Collaborate with executive sponsors and business leaders to align expectations resolve conflicts and facilitate decisions.
• Support the prioritization of capacity and initiatives within the broader product and technology portfolio.
• Foster a culture of ownership precision and proactive problem-solving within the delivery organization.

Budget Management & Reporting

• Manage and track program budgets forecasts and actual expenditures to ensure financial discipline across all teams internal and external and across all delivery phases.
• Maintain visibility into vendor contracts purchase orders and change requests to validate alignment with financial objectives.
• Provide regular financial status updates including budget variances forecasts and mitigation plans to Executive leadership.
• Partner with Finance and Business teams to ensure accurate capitalization cost allocation and invoice reconciliation.

Qualifications :

Required Qualifications

• 10  years of experience in project or program management within eCommerce retail or digital technology domains.
• Proven success leading multi-million-dollar cross-functional technology initiatives from inception to launch ideally including native mobile app development and platform integrations.
• Strong understanding of API-driven projects mobile ecosystems and omnichannel commerce systems. 
• Demonstrated ability to manage multiple stakeholder groups and vendor partners in a matrixed organization.
• Deep experience in project governance budgeting risk management and delivery tracking using tools such as Jira Smartsheet or equivalent platforms.
• Exceptional communication presentation and organizational skills with the ability to distill complexity into clarity.
• Bachelors degree in business engineering computer science or a related discipline or equivalent practical experience.

Preferred Qualifications

• PMP PMI or Scrum Master certification.
• Experience in eCommerce unified commerce or retail technology delivery.
• Familiarity with Artificial Intelligence and other tools to boost Productivity both for this role and at a team Level
• Experience managing external vendor platforms or software delivery partners.

Additional Information :

All your information will be kept confidential according to EEO guidelines.

Remote Work :

No

Employment Type :

Full-time