Energy Specialist (Business)
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Job Location:
Christchurch - New Zealand
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Mō te tūranga What youll be doing
Committed to making energy cleaner and cheaper for Aotearoa New Zealand our Retail structure is made up of a network of empowered teams united by a shared purpose and clear goals equipped with the skills and capabilities to deliver value to customers end to end.
As an Energy Specialist you will own outcomes for the entire customer journey ensuring a seamless sales and service experience from initial contact (both inbound and outbound) to resolution driving satisfaction and retention. Staying updated on products services and industry trends to deliver exceptional tailored service youll engage customers using various channels providing personalized support through either phone chat or email. By identifying and promoting upselling opportunities youll enhance the customer experience and drive growth. Collaboration and knowledge sharing are key aspects of this role. Youll share insights and learnings with other Energy Specialists ensuring readiness and impactful customer interactions leading to collective success and continuous improvement within the hub.
Ngā painga ki a mātou What we can offer
We value work/life balance so our WFH and flexible work options (where possible) make things easier for you and your whānau. We also offer:
- An attractive and competitive salary package thats reviewed annually performance-incentive plus discounts from several partnerships
- Southern Cross Healthcare - Wellbeing one insurance funded scheme for eligible employees to give you that extra peace of mind
- Enhanced leave provisions: three company paid days (over the holiday period) enhanced parental leave and options to buy up to 12 days additional leave
- Life trauma and income protection insurance (which we hope you wont need!)
- Enhanced KiwiSaver contributions
- Access to the Meridian employee share scheme
- Excellent learning and development opportunities we want you to be the best version of yourself and will help you get there!
- Award winning wellbeing programme that provides support whenever and wherever you need it
- Employee discounts off your power with Meridian every bit counts
- a one-off $400 payment to support your work from home set-up (if needed)
Ngā pukenga kei a koe mō tenei tūranga What youll bring
We are looking for a passionate customer advocate with a deep understanding of energy operational processes who excels in navigating new products and propositions to deliver exceptional outcomes that balance customer and business needs. Youll have the ability to understand sales processes and navigate energy products services and operational procedures to deliver seamless high-impact outcomes for customers. As a collaborative self-leader youll demonstrate the ability to work closely with peers contributing to a T-shaped team by sharing insights expertise and best practices.
Your adaptability and learning agility will enable you to quickly learn and apply new information and processes with a growth mindset thriving in a fast-paced evolving environment. Youll naturally embrace new challenges and continuously strive to improve personal and team performance whilst being adaptable to changing circumstances priorities and business requirements. As an exceptional communicator youll be masterful in both written and verbal communication able to captivate engage and influence any audience with clarity and confidence.
He aha koe i hono mai ai ki a mātou Why join us
At Meridian we believe in making people awesome. That means flexible working a supportive team culture and the opportunity to get stuck into meaningful work that makes a real difference. Youll be part of a purpose-driven organisation thats committed to sustainability innovation and inclusion.
Tono mai ināianei tonu Apply now
All in all were an awesome place to work. If this sounds like you and you want to bring your energy and use your power to make a difference (pun intended) then apply today and tell us why!
To view the full Position Description pleaseclick here. Were not necessarily looking for someone who ticks all the boxes (an elusive unicorn) so if you think you have what it takes but dont meet every requirement in the job description we strongly encourage you to apply!
If you have any general enquiries please email and one of our team will get back to you. Were committed to being accessible and providing support if needed please get in touch via email or phone if there are any parts of our process you would like assistance with (process found here were more than happy to help.
This role is based in Christchurch.
Advertising closes at 11:59pm on 13 November 2025 (please note this may be subject to change).
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Business Development
- Electrical Engineering
- Management Experience
- HVAC
- Territory Management
- Project Management
- Quality Control
- Contract Management
- Budgeting
- Program Development
- Public Speaking
- Contracts
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