At Caesars Entertainment all Team Members are expected to uphold our Mission Vision & Values.
Our Mission: Create the Extraordinary
Our Vision: We create spectacular worlds that immerse inspire and connect you. We dont perform magic; we create it with excellence.
Our Values: Blaze the Trail Together We Win All-In on Service
JOB SUMMARY
As a Luxury Hotel Operations (LHO) Intern you will be responsible for completing arrival and departure transactions for our VIP guests checking in/out of The Villas. LHO Intern assists in booking all dinner show entertainment and any additional requests for our VIPs. Additionally VIP agents are resources for all guest questions and are empowered to assist VIPs when resolving any guest concerns.
HOW YOU WILL CREATE THE EXTRAORDINARY
Process check-in and check-out transactions for The Villas
Assist Villas Guests with questions about the city and property
Assist Villas Guests with booking dinner show etc.
Assists with guest service recovery
Always Maintains and Upbeat and Positive attitude
Responsible for being apprised of current events in hotel to assist Villas Guests
Acts a liaison on behalf of the guest to expedite guest requests
Maintains a professional and courteous attitude towards all guests (internal and external)
Anticipating guests needs and guest expectations
WHAT YOU WILL NEED
Must be 18 years of age or older
Strong Interpersonal and communication skills.
Proficiency in a second language would be beneficial.
Self-starter with strong problem-solving ability
ADDITIONAL REQUIREMENTS
Ability to perform reaching stooping and /or crouching motions repeatedly
Must be able to communicate verbally
Must be able to stand for extended periods of time
Must be able to lift 25lbs.
TOGETHER WE WIN
Company information including MVV/EVP
Company Culture (FSS and BIG Highlight)
DISCLAIMER
This is not necessarily an exhaustive list of all responsibilities skills duties requirements efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change (e.g. emergencies changes in personnel workload rush jobs or technical developments).
Required Experience:
Intern
Description JOB DESCRIPTIONWE ARE CAESARSAt Caesars Entertainment all Team Members are expected to uphold our Mission Vision & Values.Our Mission: Create the ExtraordinaryOur Vision: We create spectacular worlds that immerse inspire and connect you. We dont perform magic; we create it with e...
Description
JOB DESCRIPTION
WE ARE CAESARS
At Caesars Entertainment all Team Members are expected to uphold our Mission Vision & Values.
Our Mission: Create the Extraordinary
Our Vision: We create spectacular worlds that immerse inspire and connect you. We dont perform magic; we create it with excellence.
Our Values: Blaze the Trail Together We Win All-In on Service
JOB SUMMARY
As a Luxury Hotel Operations (LHO) Intern you will be responsible for completing arrival and departure transactions for our VIP guests checking in/out of The Villas. LHO Intern assists in booking all dinner show entertainment and any additional requests for our VIPs. Additionally VIP agents are resources for all guest questions and are empowered to assist VIPs when resolving any guest concerns.
HOW YOU WILL CREATE THE EXTRAORDINARY
Process check-in and check-out transactions for The Villas
Assist Villas Guests with questions about the city and property
Assist Villas Guests with booking dinner show etc.
Assists with guest service recovery
Always Maintains and Upbeat and Positive attitude
Responsible for being apprised of current events in hotel to assist Villas Guests
Acts a liaison on behalf of the guest to expedite guest requests
Maintains a professional and courteous attitude towards all guests (internal and external)
Anticipating guests needs and guest expectations
WHAT YOU WILL NEED
Must be 18 years of age or older
Strong Interpersonal and communication skills.
Proficiency in a second language would be beneficial.
Self-starter with strong problem-solving ability
ADDITIONAL REQUIREMENTS
Ability to perform reaching stooping and /or crouching motions repeatedly
Must be able to communicate verbally
Must be able to stand for extended periods of time
Must be able to lift 25lbs.
TOGETHER WE WIN
Company information including MVV/EVP
Company Culture (FSS and BIG Highlight)
DISCLAIMER
This is not necessarily an exhaustive list of all responsibilities skills duties requirements efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change (e.g. emergencies changes in personnel workload rush jobs or technical developments).
Help us roll out the red carpet at Caesars Palace! ; This world renowned resort indulges our guests with 25 unique restaurants and cafes, over 3,000 rooms, 4.5 acres of pools and gardens and a 50,000 square foot spa. ; If you have a passion for delivering personalized service in an ex
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