Senior Manager, Business Development Operations

Turner & Townsend is seeking a strategic and collaborative Business Development Operations Lead to oversee a team responsible for enabling the business development function to grow the business and drive work winning. This leadership role is central to managing business development systems reporting knowledge assets and major bid support while also acting as a key interface between business development leadership marketing and client-facing teams.

The successful candidate will be technically strong in bidding and business development (BD) and have key strengths in stakeholder management and collaboration. They will be comfortable working in a matrix-organisational structure and fast paced environments.

The Operations Lead will lead a team of specialists and interface extensively with leadership both in Asia Asia Pacific and globally on a regular basis.

Key Responsibilities:

Team leadership & strategic enablement

• Lead coach and develop a team of operations professionals across data reporting knowledge management and bid disciplines to enable the Business Generation (BG) Function to drive work winning.
• Set team priorities aligned with BD and regional growth strategies ensuring delivery of high-quality outputs that support business development goals and colleagues.
• Partner with business development leadership to understand strategic priorities and translate them into operational plans and support.
• Collaborate closely with marketing BD leads in priority markets and sector teams to ensure alignment of messaging content and pursuit strategies.
• Foster a culture of accountability collaboration and continuous improvement.
• Line manage 5 professionals

Data & Reporting Oversight

• Oversee the management of BD systems and databases ensuring understanding data integrity and usability within business development and the wider business.
• Establish and maintain accurate and timely reports dashboards and analytics to inform decision-making and track performance.
• Support forecasting and pipeline reviews in collaboration with finance and BD leads.

Knowledge Management

• Guide the strategy and enablement of content and knowledge tools including central repository of business development materials including case studies credentials and client insights.
• Drive initiatives that improve knowledge sharing and content reuse across the business with the Content and Knowledge Manger.
• Oversee the development and maintenance of bid libraries and reusable content assets.

Major bids enablement

• Lead the resourcing of strategic bid support ensuring bid professionals provide structured and responsive support for major pursuits.
• Oversee bid compliance processes and our bid to win framework
• Ensure that bid professional deliver winning high quality and compliant bids.
• Own bid libraries and toolkits including capability and training programmes

Operational Excellence & Process Improvement

• Identify and implement process improvements to enhance the efficiency and scalability of business development operations.
• Provide training and support to business development and client-facing teams on tools systems and best practices.
• Champion innovation and digital enablement across business development operations.
   

Qualifications :

• Relevant degree in Business Commerce Management Marketing English or engineering.
• Association of Proposal Management Professional (APMP) accreditation advantageous or willing to be completed
• Minimum 10 years experience of working in/leading a business development function
• Line management experience (essential)
• Proficiency in CRM systems (e.g. Salesforce) data analytics tools and knowledge management platforms.
• Strong skills in Microsoft office suite including Powerpoint and Word
• Stakeholder management skills including influencing and building trust in matrix organisation environments.
• Proof reading skills with a keen eye for accuracy and detail including ensuring responses adhere to word/page limits (essential)
• Organizational skills with the ability to priorities and meet deadlines while maintaining a high standard of quality (essential)
• Communicate confidently and effectively verbally and in writing and ability to foster credible collaborative relationships (essential)
• Team player who is willing to adapt to changing priorities of the business (essential)
• Contribute openly to the team with innovations and ideas to ensure the success and development of the company

Additional Information :

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It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. 

Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts are considered property of Turner & Townsend and are not subject to payment of agency order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend there must be a formal written agreement in place and the agency must be invited by the Recruitment Team to submit candidates for review. 

Remote Work :

No

Employment Type :

Full-time