Executive Housekeeping Manager Envue Autograph Collection FT Weehawken, NJ

Position Summary

The Executive Housekeeper is responsible for overseeing the daily operations of the housekeeping department to ensure cleanliness safety and high-quality standards throughout the property. This role includes managing staff maintaining inventory enforcing procedures and ensuring compliance with brand and regulatory standards. The Executive Housekeeper ensures that all guest rooms public areas back-of-house areas and employee facilities meet or exceed expectations for cleanliness safety and overall presentation.

Key Responsibilities

Leadership & Staff Management:

• Recruit hire train and evaluate housekeeping staff.

• Schedule and assign daily work to ensure coverage for guest rooms public areas and back-of-house areas.

• Conduct regular performance evaluations and provide coaching and disciplinary action as needed.

• Foster a positive work environment and motivate the team to meet service standards.

Operational Oversight:

• Inspect guest rooms corridors and public spaces regularly to ensure cleanliness and adherence to brand standards.

• Ensure proper setup and presentation of guest rooms linens amenities and housekeeping carts.

• Maintain housekeeping supplies linens and equipment; monitor inventory levels and place orders as necessary.

• Coordinate with Maintenance Front Desk and other departments to address repairs lost & found and guest requests promptly.

Compliance & Safety:

• Enforce health safety and sanitation standards according to company policy and regulatory requirements.

• Conduct ongoing training regarding proper use of cleaning chemicals equipment and safety procedures.

• Maintain records of inspections inventory and employee performance.

Budget & Financial Responsibilities:

• Assist in preparing and managing the housekeeping department budget.

• Monitor labor and supply costs and recommend cost-saving initiatives without compromising service quality.

Guest Relations:

• Respond promptly to guest complaints regarding housekeeping services and implement corrective actions.

• Ensure guest satisfaction by maintaining high standards of cleanliness organization and overall guest experience.

Qualifications & Skills

• • Minimum of 35 years experience in housekeeping management or supervisory role in hotels/resorts.

  • Strong leadership and team management skills.

  • Excellent communication interpersonal and problem-solving abilities.

  • Knowledge of cleaning chemicals equipment and housekeeping procedures.

  • Ability to manage multiple priorities and work under pressure.

  • Familiarity with budget management and inventory control.

  • Attention to detail and commitment to maintaining high-quality standards.

  • Physical stamina to oversee housekeeping operations including walking bending and standing for extended periods.

Education

• • High school diploma or equivalent required.

  • Associates degree or certification in Hospitality Management or related field preferred.

Work Environment

• Fast-paced hotel/resort environment with exposure to cleaning chemicals and equipment.

• Work may require early mornings evenings weekends and holidays.