Transaction Specialist II- Global Document Services
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Job Location:
Westerville, OH - USA
Monthly Salary:
USD 40 - 70
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Department:
Job Summary
Are you ready to make an impact in a dynamic production-driven environment As a Transactions Specialist II in Global Document Services you will play a key role in supporting our internal business partners and ensuring timely accurate mail distribution. Youll have the opportunity to develop your skills train others and grow into a subject matter expert. At JPMorgan Chase we value your growth and offer a collaborative team culture. Join us and help deliver essential communications to our clients.
As a Transactions Specialist II in Global Document Services within the Manual Department you will coordinate the processing of statements notices letters and checks as well as special handling jobs. You will be responsible for manual processing tasks including mailing labeling and prepping jobs while ensuring accuracy and compliance with standard operating procedures. You will also serve as a trainer and guide for other specialists sharing your expertise and supporting team this role you will work in a fast-paced environment where meeting deadlines and service level agreements is essential. Your contributions will help maintain the quality and reliability of our document services.
Global Document Services is JPMorgan Chases primary print production and distribution unit handling over 650 million mail pieces annually. Our team supports various lines of business and produces a wide range of products including statements checks and marketing materials. You will collaborate with colleagues across the organization and have opportunities to cross-train in different areas. We foster a culture of teamwork continuous learning and operational excellence. Your role will be vital in delivering high-quality service to our clients.
Job responsibilities:
- Coordinate and process high volumes of statements notices letters and checks
- Perform general mailing including stuffing envelopes for bulk and individual mailings
- Create and validate labels for courier mailing (UPS FedEx USPS)
- Operate folder machines and prepare jobs/mail for distribution
- File checks and check images transport trays and supplies as needed (lifting 40-70 lbs)
- Research and correct errors by applying Standard Operating Procedures (SOPs)
- Meet productivity and quality standards as defined by the department
- Work in a fast-paced production-driven environment to meet deadlines and service level agreements
- Provide training and guidance to other specialists becoming a subject matter expert
- Collaborate with team members and demonstrate strong interpersonal skills
- Perform other related duties as assigned
Required qualifications capabilities and skills:
- High school diploma or GED
- Minimum 1 year experience in mail or production facility operations
- Ability to stand for long periods of time and ability to lift a minimum of 45lbs and deliver 200lbs supplies utilizing industrial pull/ push carts
- Proficiency in Microsoft Word Excel and Outlook
- Willingness to cross-train in different areas within the organization
- Strong communication and interpersonal skills for effective teamwork
- Ability to work in a fast-paced environment meet deadlines and work collaboratively in a team environment
- Attention to detail and accuracy in processing and commitment to following standard operating procedures
- Ability to prioritize workload and operate efficiently with minimal supervision
- Self-motivated and proven history of improving specialist results through coaching training and behavior remediation
- Experience as a subject matter expert demonstrating leadership capabilities
Preferred qualifications capabilities and skills:
- Strong problem-solving and troubleshooting skills
Additional Information:
- Mandatory overtime including assigned weekends and holidays as required by business needs
- Work Schedule: Monday Tuesday Wednesday Thursday & Friday 12:30pm-9:00pm
- Shift differential: 10%
- Must be willing to work onsite 5 days a week (no hybrid or remote)
Required Experience:
IC
Key Skills
- DRG
- Acute Care
- Adobe Acrobat
- ICD-10
- Records Management
- Technical Writing
- Clinical Documentation Improvement
- Documentation Review
- Sharepoint
- cGMP
- Document Management Systems
- Document Management
About Company
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more
