Front Back Office Coordinator

Baptist Surgery Center - Opening Soon!

JOB TITLE: Front/Back Office Coordinator

SHIFT:Mon - Fri 5:45 am - 2:15 pm

GENERAL SUMMARY OF DUTIES:

• Greet patients upon arrival and check patients in on a daily basis.

• Collect all co-pays from patients if applicable.

• Obtain photo ID and insurance card to be scanned into system.

• Check patients out as needed to assist with patient flow.

• Prepare deposits.

• Prepare end of day batch sheet.

• Send all paperwork to appropriate departments via inter-office mail.

• Confirm appointments for the following business day.

• Assist with office duties that can be performed at the check in desk.

• Assist with maintaining a pristine office.

• Maintain a neat and clean work environment.

SUPERVISION RECEIVED: Direct supervision from Practice Administrator and Office Supervisor.

ESSENTIAL FUNCTIONS:

• Must arrive prior to start time in order to become situated before patients arrival.

• Perform all office duties required.

EDUCATION: High School Diploma with 1-2 years experience in healthcare background

KNOWLEDGE:

• Knowledge of clinic policies and procedures.

• Knowledge of computer systems programs.

• Knowledge of medical terminology.

SKILLS:

• Must be able to multi task.

• Must be able to express compassion and kindness to patients calling and being seen in the office.

• Must maintain a professional and upbeat attitude.

• Skill in written and verbal communication and customer relations.

ABILITIES:

• Ability to work with effectively with medical staff Management authorizations external agencies and patients.

PHYSICAL/MENTAL DEMANDS: Requires sitting and standing associated with a normal office environment.

ENVIRONMENTAL/WORKING CONDITIONS: Normal busy office environment with much patient contact. Occasional evening or weekend work.

Benefits:

• Comprehensive health dental and vision insurance
• Health Savings Account with an employer contribution
• Life Insurance
• PTO
• 401(k) retirement plan with a company match
• And more!

Equal Employment Opportunity & Work Force Diversity

Our organizationis an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race color creed sex religion marital status age national origin or ancestry physical or mental disability medical condition parental status sexual orientation veteran status genetic testing results or any other consideration made unlawful by federal state or local laws. This practice relates to all personnel matters such as compensation benefits training promotions transfers layoffs our organizationiscommitted to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization.

Required Experience:

IC