Executive Assistant Customer Experience

In the role of Executive Assistant:

• Provide strategic high-level executive support to the SVP including calendar and meeting management proactive prioritization and decision support

• Manage time as a strategic asset; actively shape the executives schedule to align with org priorities

• Act as a key liaison between the SVP senior leaders and external partners exercising strong judgment and professionalism

• Manage dynamic and shifting priorities with professionalism and flexibility

• Triage incoming requests and assign work across the administrative team

• Lead and develop a team of administrative professionals fostering a culture of collaboration accountability and growth

• Anticipate needs by attending meetings staying ahead of business rhythms and ensuring the SVP is always prepared

• Coordinate and manage travel arrangements expenses (Concur) and large-scale events

• Prepare executive-level documents meeting agendas presentations and briefing materials

• Manage special projects and cross-functional initiatives with precision and discretion

• Support ad hoc tasks such as research and stakeholder coordination

What Do You Need to Succeed:

• Minimum 5 years of executive support experience including 3 years supporting C-suite leaders

• Prior experience managing or leading a team strongly preferred

• Strong project management and organizational skills with a track record of handling complex high-volume workloads

• Ability to navigate ambiguity and adapt in a fast-paced environment

• Proactive resourceful and intellectually curious with a bias for action

• Exceptional interpersonal and written/verbal communication skills at the executive level

• Demonstrated ability to handle sensitive information with confidentiality and discretion

• Proficiency with Microsoft Office Suite (including PowerPoint and Excel Concur and virtual collaboration tools

• Bachelors degree or equivalent combination of education and experience

Bonus if You Have:

• Proven ability to leverage Excel for data analysis and PowerPoint for executive- level storytelling and reporting.

• Experience supporting or coordinating global teams

Location: Candidates will be required to be on site 3 days a week at our headquarters in Westbrook ME.

What you can expect from us:

• Hourly rate of $33/hr based on experience

• Eligible for annual bonus

• Health / Dental / Vision Benefits Day-One

• 5% matching 401k

• Additional benefits including but not limited to financial support pet insurance mental health resources volunteer paid days off employee stock program foundation donation matching and much more

Why IDEXX

Were proud of the work we do because our work matters. An innovation leader in every industry we serve we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy to ensure safe drinking water for billions and to help farmers protect livestock and poultry from disease. We have customers in over 175 countries and a global workforce of over 10000 talented people.

So what does that mean for you We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX you will be supported by competitive compensation incentives and benefits while enjoying purposeful work that drives improvement.

Lets pursue what matters together.

IDEXX values a diverse workforce and workplace and strongly encourages women people of color LGBTQ individuals people with disabilities members of ethnic minorities foreign-born residents and veterans to apply.

IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race color creed sex sexual orientation gender identity or expression age religion national origin citizenship status disability ancestry marital status veteran status medical condition or any protected category prohibited by local state or federal laws.

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